Seven-year TTEC–VW UK deal aims for smoother support for Audi drivers
TTEC and Volkswagen Group UK have extended their strategic collaboration with a new seven-year agreement focused on enhancing customer experience and AI-enabled digital transformation. TTEC will continue to provide customer care, case management, connected vehicle support, and AI-enabled omnichannel contact center solutions for multiple VW Group brands, including Audi, from its operations in Leeds and Cairo. This partnership builds on their efforts since 2020 to modernize customer operations through cloud-based platforms, CRM transformation, and advanced automation.
TTEC and Volkswagen Group UK Expand Strategic Collaboration with New 7-Year Agreement
TTEC and Volkswagen Group UK have extended their strategic collaboration with a new seven-year agreement aimed at enhancing customer experience and advancing AI-enabled digital transformation. TTEC will continue to provide customer care, case management, connected vehicle support, and AI-enabled omnichannel contact center solutions for various Volkswagen Group brands. This partnership, initiated in 2020, focuses on modernizing customer operations through cloud platforms, CRM transformation, and advanced automation, demonstrating a shared vision for data-driven customer service.
TTEC Holdings Extends Collaboration With Volkswagen Group UK
TTEC Holdings (TTEC) has announced an expanded seven-year strategic collaboration with Volkswagen Group UK to provide enhanced customer experience and AI-enabled digital transformation services. These services, including customer care and omnichannel contact center solutions, will be delivered from operations in Leeds and Cairo. TTEC's stock is currently trading slightly down on the Nasdaq.
TTEC and Volkswagen Group UK Expand Strategic Collaboration with New Seven-Year Agreement
TTEC and Volkswagen Group UK have extended their strategic collaboration with a new seven-year agreement to further enhance customer experience (CX) and drive AI-enabled digital transformation. TTEC will continue to provide customer care, case management, connected vehicle support, and AI-enabled omnichannel contact center solutions for various Volkswagen Group brands. This partnership builds on their previous success in modernizing customer operations through cloud-based platforms and advanced automation.
TTEC Holdings Inc stock (US87651B1044): earnings reset, new guidance and digital focus in the spotli
TTEC Holdings Inc is undergoing a strategic reset after a weak Q1 2024 and a cut to its full-year guidance. The company, a customer experience and business process outsourcing specialist, is focusing on its higher-margin digital segment to drive profitability as its traditional outsourcing operations face challenges. Investors are closely watching the execution of cost measures and digital revenue expansion for signs of recovery.
Is TTEC's High-Margin Digital Segment Capable of Driving the Core?
TTEC Holdings' first-quarter 2026 results showed significant dips in revenue and earnings, largely due to deterioration in both its TTEC Engage and TTEC Digital segments. While TTEC Engage's adjusted operating margin remained relatively resilient through cost rationalization, TTEC Digital's decline was attributed to professional service engagements being phased late in the quarter. Management is relying on TTEC Digital's potential for higher-margin revenues and AI architecture demand to drive future profitability and corporate turnaround, despite the segment's recent softness and the company's underperforming stock.
TTEC Digital Selected for Salesforce Forward Deployed Engineering Partner Network
TTEC Digital has been selected to join the new Salesforce Forward Deployed Engineering (FDE) Partner Network. This designation recognizes TTEC Digital's expertise in helping organizations scale Salesforce's Agentforce and AI agent initiatives from pilot programs to secure, production-ready customer experience solutions. The network aims to provide engineering depth to navigate complex security and data challenges as companies move from AI experimentation to deployment.
TTEC edges up after securing strategic collaboration agreement with Amazon
TTEC Holdings (NASDAQ:TTEC) saw a modest increase in its stock price after announcing a strategic collaboration agreement with Amazon Web Services (AWS). This partnership aims to leverage AWS's cloud capabilities to enhance TTEC's customer experience (CX) technology solutions, particularly focusing on digital CX transformation, contact center modernization, and CX innovation. The collaboration is expected to accelerate TTEC's growth and benefit its clients through advanced cloud solutions.
TTEC Stock Should Be on Your Radar as the Little-Known Company Quietly Builds Something Rivals Will Struggle to Copy
TTEC Holdings (TTEC) has partnered with Amazon Web Services (AMZN) to accelerate the adoption of AI within Amazon Connect, positioning itself as a key partner for enterprises transitioning to AI-powered contact center platforms. The company reported Q1 2026 revenue of $496 million, down 7.1% year-over-year, but management expects stronger performance in the second half due to improving client retention, expanding offshore margins, and new logo wins. Analysts have an average price target of $5 for TTEC stock, significantly above its recent price of $2.56, suggesting potential for patient investors.
TTEC Plummets 50% in a Year: How Should Investors Play the Stock Now?
TTEC Holdings stock has seen a 50.1% decline over the past year, underperforming its industry peers. Despite this, the company is implementing an AI-driven strategy to enhance customer experience, optimize operations, and improve its liquidity through significant free cash flow recovery. While the long-term earnings outlook is strong, operational inefficiencies and a weak sales outlook raise concerns, leading to a "Hold" recommendation for investors.
Update: TTEC Shares Rise After Digital Unit, AWS Strike Collaboration Deal
TTEC Holdings' shares increased after its digital experience unit, Humanify, announced a collaboration with Amazon Web Services (AWS). This partnership aims to leverage AWS's generative AI, contact center technologies, and large language models to enhance customer experience solutions. Businesses using AWS can now access Humanify's CX services, focusing on improved agent efficiency and personalized customer interactions.
TTEC Shares Rise 5% Following Collaboration with Amazon Web Serv
TTEC Holdings Inc. saw a 5% increase in stock price after announcing a strategic partnership with Amazon Web Services (AWS). This collaboration aims to enhance customer support through AI-driven solutions and modernize contact center systems using Amazon Connect. Despite challenges like a 50% stock price decline over the past year, insider buying activity suggests confidence in TTEC's future.
TTEC Digital signs strategic collaboration agreement with AWS to accelerate Amazon Connect adoption
TTEC Digital has entered into a strategic collaboration agreement with Amazon Web Services (AWS) to enhance and accelerate the adoption of Amazon Connect. This partnership aims to leverage AWS's cloud capabilities to deliver advanced customer experience (CX) solutions. The collaboration will likely focus on integrating TTEC Digital's expertise in CX technology with Amazon Connect's contact center services.
TTEC Digital Signs Strategic Collaboration Agreement with AWS to Accelerate Amazon Connect Adoption
TTEC Digital has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to accelerate the adoption of Amazon Connect through AI-powered customer experience transformation. This partnership aims to leverage AI, automation, and real-time data within Amazon Connect, reducing the complexity and cost of migrating from legacy contact center platforms. The collaboration will deliver intelligent self-service and agent assist capabilities, building on TTEC Digital's extensive experience with Amazon Connect implementations.
TTEC Digital and AWS team up to modernize AI-powered contact centers
TTEC Digital has signed a strategic collaboration agreement with Amazon Web Services (AWS) to accelerate the adoption of Amazon Connect through AI-powered customer experience solutions. This partnership aims to simplify and speed up the deployment of AI in contact centers, focusing on intelligent self-service, agent assist, and modernizing legacy platforms. The collaboration leverages TTEC Digital's extensive experience to reduce costs and complexity for businesses seeking to enhance their customer experience with AI.
TTEC Holdings, Inc. 2026 Q1 - Results - Earnings Call Presentation (NASDAQ:TTEC)
TTEC Holdings, Inc. published its Q1 2026 earnings call presentation, reporting an EPS of $0.15, missing estimates by $0.09, and revenue of $496.18M, beating by $2.49M, despite a 7.12% year-over-year decrease. The article highlights these financial results and the availability of the full slide deck and transcript.
TTEC Holdings Affirms No New Risk Factors in Latest Update, Points Investors to 2025 Form 10-K
TTEC Holdings Inc. has confirmed that there are no new material risk factors in its latest update, directing investors to its Form 10-K for the year ended December 31, 2025. The company reports consistency in its previously disclosed operational, regulatory, and market risks, indicating that the comprehensive risk profile from its prior 10-K remains relevant. Wall Street currently holds a Moderate Buy consensus rating for TTEC stock.
TeleTech (NASDAQ:TTEC) Stock Rating Lowered by Zacks Research
Zacks Research downgraded TeleTech (NASDAQ:TTEC) from a "strong-buy" to a "hold" rating, leading to an 11.4% drop in stock price. The company missed EPS estimates in its latest earnings report, though revenue slightly exceeded forecasts. Institutional investors have recently adjusted their positions in TeleTech, with 38.03% of the stock owned by such entities.
TTEC Holdings (TTEC) Q4 EPS Loss Tests Bullish AI Margin Recovery Narrative
TTEC Holdings (TTEC) reported a Q4 basic EPS loss of US$3.55 and a trailing twelve-month loss of US$3.99, challenging the bullish narrative that AI-enabled services would lead to margin recovery. Despite a relatively stable revenue base of around US$2.1 billion, the company's net income significantly deteriorated in Q4 2025. This raises questions about the timing and efficacy of expected margin improvements from AI investments amidst growing losses and high leverage.
TTEC Holdings Affirms No New Risk Factors in Latest Update, Points Investors to 2025 Form 10-K
TTEC Holdings, Inc. (TTEC) has declared no new risk factors in its latest update, directing investors to its 2025 Form 10-K for a comprehensive risk profile. The company states there are no material changes to previously disclosed risks in Item 1A. Wall Street maintains a Moderate Buy consensus rating on TTEC based on one Buy and two Holds.
TeleTech (NASDAQ:TTEC) Rating Lowered to "Hold" at Wall Street Zen
Wall Street Zen has downgraded TeleTech (NASDAQ:TTEC) from "buy" to "hold," contributing to an overall consensus "Hold" rating for the stock. This downgrade follows TeleTech's Q1 earnings report, where the company missed EPS estimates but slightly exceeded revenue expectations. The stock subsequently traded down 11.4% and is near its 52-week low.
TeleTech (NASDAQ:TTEC) Posts Earnings Results, Misses Estimates By $0.10 EPS
TeleTech (NASDAQ:TTEC) reported its quarterly earnings, missing analyst EPS estimates by $0.10 with earnings of $0.15 per share against an expected $0.25. Despite the EPS miss, the company's revenue of $496.18 million modestly beat expectations. TeleTech updated its full-year 2026 EPS guidance to $1.06-$1.32.
TTEC Holdings Inc. (TTEC) Stock Falls on Q1 2026 Earnings
TTEC Holdings Inc. (TTEC) reported disappointing Q1 2026 earnings, with revenue down 7.1% year-over-year and falling short of consensus estimates. The company experienced a significant net loss and a decline in diluted EPS, leading to a 12.75% drop in stock price after the announcement. Insider trading data shows more purchases than sales in the last six months, while institutional investors have had mixed activity.
TTEC: Q1 Earnings Snapshot
TTEC Holdings Inc. reported a first-quarter loss of $7.6 million, or 16 cents per share, though adjusted earnings were 15 cents per share. The company posted revenue of $496.2 million for the period. TTEC anticipates full-year earnings between $1.06 and $1.32 per share and revenue ranging from $2.01 billion to $2.06 billion.
Q1 2026 loss, yet full-year guidance reaffirmed at TTEC (NASDAQ: TTEC)
TTEC Holdings, Inc. reported a Q1 2026 net loss of $7.6 million on revenue of $496.2 million, a decrease from the previous year. Despite the weaker first quarter results, the company reaffirmed its full-year 2026 guidance for revenue and non-GAAP EPS, anticipating stronger performance in later quarters. Management highlighted accelerating market demand for AI expertise and new client wins as drivers for confidence in achieving their annual objectives.
TTEC Announces First Quarter 2026 Financial Results and Reiterates Outlook for Full Year 2026
TTEC Holdings, Inc. announced its financial results for the first quarter ended March 31, 2026, reporting a 7.1% decrease in GAAP revenue compared to the prior year. Despite lower-than-expected Q1 performance due to timing shifts, the company is reiterating its full-year 2026 financial outlook, driven by new client wins, embedded base growth, and increasing demand for its AI expertise in customer experience solutions. TTEC remains confident in achieving its objectives through strategic initiatives focused on profit optimization and technological enhancements across its Digital and Engage segments.
ECCA and TTEC Release “Visionary Voices” Research on the Future of Contact Centre Sales in Europe
TTEC and the European Customer Contact Alliance (ECCA) have published new research titled "Visionary Voices" focusing on the evolving landscape of contact center sales in Europe. The report highlights a shift towards "sales through service," where advisors leverage real-time data during service interactions to facilitate commercial actions, and an expanding role for AI in supporting human-led selling for complex decisions. These changes are driven by shifting customer expectations and advancements in technology, redefining how revenue is generated and managed within contact centers.
ECCA and TTEC Release “Visionary Voices” Research on the Future of Contact Centre Sales in Europe
ECCA and TTEC have released new research titled “Visionary Voices” which explores the evolving landscape of contact center sales in Europe. The report highlights a shift from traditional outbound selling to "sales through service," where agents convert service interactions into sales opportunities, emphasizing customer lifetime value. It also notes the increasing role of AI and data in enhancing human-led selling for more complex customer decisions.
Everest ranks TTEC a Major Contender in healthcare customer experience
TTEC (NASDAQ:TTEC) has been recognized as a Major Contender in Everest Group’s 2026 Healthcare CXM Intelligent Operations PEAK Matrix® Assessment. This acknowledgment highlights TTEC's AI-enabled, outcomes-driven customer experience solutions, deep domain expertise in healthcare, and strategic investments in technologies like Angel Assist and ADDI. The recognition underscores TTEC's commitment to improving patient and member interactions and driving efficiency for healthcare organizations.
TTEC Recognized as a Major Contender in Everest Group’s 2026 Healthcare CXM Intelligent Operations PEAK Matrix® Assessment
TTEC has been recognized as a Major Contender in Everest Group’s 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix® Assessment. This acknowledgment highlights TTEC's capabilities in providing AI-enabled, outcomes-driven customer experience solutions for healthcare organizations, leveraging its deep domain expertise and investments in technologies like Angel Assist and ADDI. The company's focus on personalized, compliant, and digitally enabled CX aligns with the evolving needs of the healthcare industry, aiming to improve patient and member experiences and streamline operations.
TTEC or P: Which Is the Better Value Stock Right Now?
This article analyzes whether TTEC Holdings (TTEC) or Everpure (P) offers a better value opportunity in the Technology Services sector. Both stocks hold a Zacks Rank of #2 (Buy) due to positive earnings estimate revisions. However, based on various value metrics like P/E, PEG, and P/B ratios, TTEC emerges as the superior value option with a Value Grade of A compared to P's D grade.
TTEC or P: Which Is the Better Value Stock Right Now?
This article analyzes whether TTEC Holdings (TTEC) or Everpure (P) offers a better value opportunity for investors in the Technology Services sector. Both companies currently hold a Zacks Rank of #2 (Buy), indicating positive earnings estimate revisions. However, TTEC is identified as the superior value option due to its significantly lower forward P/E and PEG ratios, along with a better P/B ratio, earning it a Value grade of 'A' compared to Everpure's 'D'.
Best Growth Stocks to Buy for April 23rd
This article from Zacks Investment Research highlights three growth stocks recommended for April 23rd: Avnet, Inc. (AVT), TTEC Holdings, Inc. (TTEC), and Petco Health and Wellness Company, Inc. (WOOF). Each company holds a Zacks Rank #1 and exhibits strong growth characteristics, including favorable PEG ratios and increased consensus earnings estimates. The analysis suggests these companies are good considerations for investors seeking growth opportunities.
TTEC Holdings Records $83M FCF in 2025: Analyzing This Strategic Pivot
TTEC Holdings demonstrated a significant financial turnaround in 2025, recording an $83 million free cash flow after a $104 million cash burn in 2024. This recovery was primarily driven by the discontinuation of a factoring facility, leading to improved liquidity and a lowered net debt position. The company aims to sustain profitability in 2026 by increasing EBITDA and operating income, boosting margins, and further reducing debt.
Best Growth Stocks to Buy for April 21st
This article identifies three growth stocks, Avnet, Inc. (AVT), TTEC Holdings, Inc. (TTEC), and Petco Health and Wellness Company, Inc. (WOOF), as top picks for April 21st. All three companies hold a Zacks Rank #1 (Strong Buy) and boast a Growth Score of A, along with notable consensus estimate increases for their upcoming earnings. The article highlights their favorable PEG ratios compared to their respective industries, indicating strong growth potential at a reasonable price.
TTEC Holdings Inc stock (US87651B1044): Is its customer experience outsourcing model resilient enough for growth?
TTEC Holdings Inc. (US87651B1044) is positioned at the intersection of technology and service within the customer experience (CX) outsourcing space. The company's model bridges digital tools and human interaction, catering to sectors like telecom and finance by offering services from call centers to AI-driven insights, primarily through long-term contracts. While its strategy involves digital transformation, AI investment, and global reach, key risks include client concentration, labor cost inflation, and the disruptive potential of generative AI.
TTEC Holdings Records $83M FCF in 2025: Analyzing This Strategic Pivot
TTEC Holdings demonstrated a significant financial turnaround in 2025, moving from a $104 million cash burn in 2024 to an $83 million free cash flow. This recovery was primarily driven by the discontinuation of a factoring facility, improved operations, and lower capital expenditures, which boosted the company's liquidity and reduced its net debt to $825.1 million. The company aims to sustain this performance by increasing EBITDA and operating income, improving margins, and further lowering debt in 2026.
TTEC Schedules First Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. announced its first quarter 2026 earnings will be released after market close on Thursday, May 7, 2026. The company will host a live webcast and conference call on Friday, May 8, 2026, at 8:30 a.m. ET to discuss the results. Interested parties can access the webcast via the investor relations section of TTEC's website.
TTEC Holdings, Inc. to Release Earnings Results on May 7, 2026, with Webcast Conference Call Scheduled for May 8
TTEC Holdings, Inc. announced it will release its earnings results on May 7, 2026, after market close, followed by a press release. A live webcast and conference call are scheduled for May 8, 2026, at 8:30 a.m. ET, accessible via the company's "Investor Relations" section. TTEC, a global consulting and technology company, focuses on integrating data, AI, and customer experience solutions.
TTEC Schedules First Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. announced its first quarter 2026 earnings release will be issued after market close on Thursday, May 7, 2026. The company will also host a live webcast and conference call on Friday, May 8, 2026, at 8:30 a.m. ET, accessible via the investor relations section of its website. TTEC specializes in consulting, technology, and managed services at the intersection of data, AI, and customer experience.
TTEC Schedules First Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. (NASDAQ:TTEC) has announced that it will release its first quarter 2026 earnings results after market close on Thursday, May 7, 2026, followed by a live webcast and conference call on Friday, May 8, 2026, at 8:30 a.m. ET. The webcast will be accessible through the "Investors Relations" section of the company's website. TTEC specializes in consulting, technology, and managed services focusing on data, AI, and customer experience.
TTEC Schedules First Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. has announced that it will release its first-quarter 2026 earnings results after market close on Thursday, May 7, 2026. The company will also host a live webcast and conference call on Friday, May 8, 2026, at 8:30 a.m. ET to discuss the results, with a replay available on their investor relations website. TTEC is a global consulting, technology, and managed services company specializing in data, AI, and customer experience solutions.
$TTEC stock is up 12% today. Here's what we see in our data.
TTEC stock has risen 12% today with a trading volume of approximately $1,458,420. Insider trading activity shows MARC HOLTZMAN made four purchases of 173,056 shares, while STEVEN ANENEN sold 4,000 shares. Hedge fund activity indicates 39 institutional investors increased their positions and 61 decreased theirs in the last quarter, with CHARLES SCHWAB INVESTMENT MANAGEMENT INC and FEDERATED HERMES, INC. making significant additions. TTEC reported Q4 2025 revenues of $570M, marking a 0.44% increase from the previous year.
TTEC Holdings Inc stock (US87651B1044): Is its customer experience edge strong enough to unlock new
TTEC Holdings Inc (US87651B1044) is at a critical juncture, leveraging its customer experience management expertise to meet evolving industry demands. The company, through its TTEC Digital and TTEC Engage segments, delivers AI-enhanced solutions and customer care outsourcing, primarily in North America and English-speaking markets. Investors should watch TTEC's digital revenue growth, margin trends, and contract wins to gauge its potential for sustained growth in the competitive CX outsourcing sector, balancing opportunities against risks like client concentration and technological disruption.
Best Growth Stocks to Buy for April 16th
This article highlights three top-ranked growth stocks for April 16th: TeleTech (TTEC), Five Below (FIVE), and NVIDIA (NVDA). Each company carries a Zacks Rank #1 (Strong Buy) and has shown strong growth characteristics, including positive revisions to their current year earnings estimates and favorable PEG ratios within their respective industries. Investors are encouraged to consider these stocks for their growth potential.
TTEC (TTEC) digital president’s RSUs vest; 221 shares withheld for taxes
TTEC Holdings, Inc.'s President of TTEC Digital, Christopher Brown, had 766 Restricted Stock Units (RSUs) vest on April 14, 2026, from a 2023 grant. In connection with this event, 221 common shares were withheld to cover tax obligations, with no shares being sold. Following these transactions, Brown directly holds 21,612 shares of TTEC common stock.
TTEC vs. PSTG: Which Stock Is the Better Value Option?
This article compares TTEC Holdings (TTEC) and Everpure (PSTG) as potential value stock investments, concluding that TTEC is the superior option. TTEC holds a Zacks Rank of #1 (Strong Buy) with more attractive valuation metrics, including lower P/E and P/B ratios, compared to PSTG's Zacks Rank #3 (Hold) and higher valuation figures.
TTEC Holdings stock drops 32% in six months: Should you buy the dip?
TTEC Holdings stock has experienced a significant 32% decline over the past six months, raising questions about whether this presents a buying opportunity. The article analyzes the company's performance, current valuation, and future prospects to help investors decide if the dip is worth buying.
TTEC Trades Way Cheaper Than the Industry: Is It a Value-Trap?
TTEC Holdings appears significantly undervalued compared to its industry peers, trading at a forward 12-month P/E of 2.04X against an industry average of 21.26X. However, the company faces substantial risks including $905 million in long-term debt, a $117.1 million loss in 2025 due to an impairment charge, and potential liquidity issues, which collectively suggest it might be a value trap rather than a sound investment. Despite these concerns, TTEC Holdings currently holds a Zacks Rank #1 (Strong Buy).
TTEC Trades Way Cheaper Than the Industry: Is It a Value-Trap?
TTEC Holdings, Inc. (TTEC) trades significantly cheaper than its industry average but is flagged as a potential value trap due to its concerning balance sheet with high debt and a recent $117.1 million loss. Despite a Strong Buy Zacks Rank, its stock performance has lagged the industry, and its high debt-to-equity ratio and negative net cash per share suggest financial risks that could undermine its low valuation. Competitors like Maximus and Genpact also trade at lower P/E ratios than the industry.
