TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure
TTEC Government Solutions, in conjunction with TTEC Digital, has secured a one-year, $21 million contract from the IRS to modernize its contact center infrastructure. This contract positions TTEC as the prime contractor for operating, sustaining, and enhancing the IRS's contact center IT, which supports over 30,000 agents and processes more than 200 million annual call events. TTEC will integrate AI-powered enhancements, including agentic AI and conversational self-service, to improve taxpayer experiences and streamline operations.
Microsoft recognized TTEC Digital for an 11th straight year. A spring 2027 summit follows.
TTEC Digital (TTEC) has received Microsoft's 2026-2027 AI Business Solutions Inner Circle award for the eleventh consecutive year, recognizing its sales achievements within Microsoft's global AI partner network. This award highlights TTEC Digital's leadership in helping enterprises scale AI, modernize operations, and achieve measurable business outcomes. As part of this recognition, TTEC Digital will participate in an Inner Circle Summit in spring 2027 and other virtual meetings to discuss strategy and innovation with Microsoft executives.
TTEC Digital achieves the 2026-2027 Microsoft AI Business Solutions Inner Circle award for 11th consecutive year
TTEC Digital has received the Microsoft AI Business Solutions Inner Circle award for the eleventh consecutive year, recognizing its leadership in helping businesses scale AI, modernize operations, and achieve measurable outcomes. This elite recognition is based on TTEC Digital's sales achievements, placing it among Microsoft's top global partners. The company emphasizes its strong collaboration with Microsoft to deliver innovative, outcome-driven AI solutions for its clients.
TTEC Unveils CARES, a New Quality Intelligence Metric That Measures What Customers Actually Experience
TTEC has launched TTEC CARES, a new quality intelligence framework that uses AI-powered conversation analytics to measure customer experience. This proprietary system analyzes 100% of customer interactions based on resolution, effort, and sentiment, providing a unified CARES Score. The aim is to move beyond traditional quality assurance to understand and improve actual customer outcomes and operational performance.
TTEC Price Today: TTEC Holdings, Inc. Stock Price, Quote & Chart | MEXC
This article provides current stock information for TTEC Holdings, Inc. (TTEC) listed on NASDAQ. It details the company's live price chart, key market data including market cap, P/E ratio, and 52-week high/low, and its performance over the past week. The article also includes a company overview, sector information, and instructions on how to buy TTEC stock through MEXC.
TTEC Launches New Automotive Customer Experience Programme in Cairo
TTEC has launched a new automotive customer experience (CX) operation in Cairo to support Volkswagen Group UK Ltd. This initiative is part of a seven-year strategic collaboration, expanding TTEC's CX capabilities in Egypt and leveraging its multilingual workforce and AI-enabled services. The move aims to deliver consistent, high-quality support for VWG customers and reinforces Cairo's role as a key hub for global multilingual CX.
TTEC Launches New Automotive Customer Experience Programme in Cairo
TTEC has launched a new customer experience operation in Cairo, Egypt, to support Volkswagen Group UK Ltd. This initiative expands TTEC's automotive CX capabilities and leverages its multilingual workforce and AI-enabled CX to deliver consistent customer experiences for VWG across digital and voice channels. The Cairo operation is part of a seven-year strategic collaboration between TTEC and VWG, further strengthening TTEC's presence in Egypt as a strategic delivery hub.
Volkswagen customers get a Cairo support team under a seven-year collaboration
TTEC has launched a new customer experience operation in Cairo, Egypt, to support Volkswagen Group UK (VWG) under a new seven-year strategic collaboration. This expansion enhances TTEC’s automotive CX capabilities, leveraging its multilingual workforce and AI-enabled services across digital and voice channels, including customer care and connected vehicle support. TTEC plans to significantly expand its Egyptian workforce by 3,500 employees by 2029, solidifying Cairo as a strategic hub for global multilingual customer experience.
TTEC launches Cairo operation for Volkswagen Group UK
TTEC Holdings Inc. (NASDAQ:TTEC) has launched a new customer experience operation in Cairo, Egypt, to support Volkswagen Group UK Ltd. This initiative is part of a seven-year strategic collaboration focusing on digital and voice customer care. The Cairo facility will leverage TTEC's multilingual workforce and automotive expertise, building on TTEC's expansion into Egypt in 2023 and plans to significantly increase its Egyptian workforce by 2029.
TTEC Launches New Cairo Customer Experience Operation to Support Volkswagen Group UK
TTEC has launched a new customer experience operation in Cairo, Egypt, to support Volkswagen Group UK. This expansion is part of a seven-year strategic partnership, enhancing TTEC's automotive customer experience capabilities with multilingual support and AI-driven solutions. TTEC plans to significantly increase its Egyptian workforce by 2029 to meet the growing demand for multilingual customer experience services in the region.
TTEC Holdings, Inc.(NasdaqGS: TTEC) dropped from S&P Global BMI Index
TTEC Holdings, Inc. (NasdaqGS: TTEC), a global customer experience technology and services company, has been removed from the S&P Global BMI Index. This follows several other index removals in June 2026, including from the Russell 2000 and Russell 3000E Value Benchmarks. The company recently reported its Q2 2026 earnings and is considering strategic options with PJT Partners.
TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards
TTEC's RealSkill™ program has been awarded Gold for Best Use of AI for Learning at the 2026 Brandon Hall Group™ HCM Excellence Awards. This recognition highlights TTEC's AI-driven approach to workforce readiness, using AI-powered simulations and personalized feedback to help employees practice skills before live customer interactions. RealSkill aims to bridge the gap between traditional training and on-the-job performance, fostering confidence and proficiency in employees.
TTEC Wins Gold in 2026 Brandon Hall Group HCM Excellence Awards for AI-Driven Workforce Readiness Program
TTEC has won a Gold award in the 2026 Brandon Hall Group HCM Excellence Awards for its RealSkill™: AI-Driven Workforce Readiness program. This program leverages AI-powered simulations and personalized feedback to enhance employee training and on-the-job performance. The recognition highlights TTEC's commitment to integrating meaningful AI applications into workforce development and its continued leadership in innovative learning solutions.
TTEC RealSkill™ Wins Gold for Best Use of AI for Learning at 2026 Brandon Hall Group™ HCM Excellence Awards
TTEC's RealSkill™: AI-Driven Workforce Readiness program has been awarded Gold in the 2026 Brandon Hall Group™ HCM Excellence Awards for Best Use of AI for Learning. This recognition highlights TTEC's innovative use of AI-powered simulations and personalized feedback to bridge the gap between traditional training and real-world job performance. The program helps employees build confidence and proficiency in a safe environment, adapting to changing customer and business needs.
TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure
TTEC Government Solutions has been awarded a one-year, $21 million contract by the IRS to modernize its contact center infrastructure. This contract positions TTEC as the prime contractor responsible for operating, sustaining, and modernizing the IRS's IT infrastructure, supporting over 30,000 customer-facing agents and processing more than 200 million annual call events. TTEC will also introduce AI-powered enhancements, including agentic AI and conversational self-service, to improve taxpayer experiences and provide better contextual data for live assistance representatives.
New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren’t ready to realize ROI
A new study by TTEC Digital reveals that despite widespread AI adoption across enterprises, most organizations are failing to achieve significant financial returns due to outdated operating models, fragmented data, and inadequate governance. The research surveyed 150 CX and IT leaders, finding that none reported AI-driven cost reductions, with two-thirds actually seeing increased operational costs. Companies are now planning to prioritize modernizing data foundations, improving cross-functional coordination, and better connecting CX to business outcomes in 2027 to address these issues.
TTEC Holdings (TTEC) insider reports new stock trade
TTEC Holdings' Chief Legal & Risk Officer, Margaret B. McLean, reported a stock transaction involving the grant of 65,000 Restricted Stock Units (RSUs) on July 24, 2026, as per a Form 4 filing with the SEC. These RSUs will vest in two equal parts on July 24, 2027, and January 24, 2028. This transaction is classified as neutral in terms of filing impact and sentiment.
TTEC Holdings (TTEC) grants CFO 100,000 time-based RSUs
TTEC Holdings, Inc. (TTEC) has granted its Chief Financial Officer, Kenneth R. Wagers III, 100,000 Restricted Stock Units (RSUs) as part of a compensation award. These time-based RSUs will vest in two tranches: 50% on July 24, 2027, and the remaining 50% on January 24, 2028, contingent on continued employment. Following this grant, Wagers directly holds 100,000 RSUs, which convert to common shares upon vesting.
TTEC Holdings (NASDAQ: TTEC) insider logs new share trade
John P. Abou, CEO of TTEC Engage, an insider at TTEC Holdings (NASDAQ: TTEC), reported a transaction involving 300,000 Restricted Stock Units (RSUs) on August 5, 2026. These RSUs will vest in two equal parts on August 5, 2027, and February 5, 2028. The transaction was filed as a Form 4 with the SEC.
New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren’t ready to realize ROI
A new study by TTEC Digital reveals that despite widespread AI adoption among enterprises, most organizations are failing to achieve significant financial returns. The research, which surveyed 150 CX and IT leaders, found that zero respondents realized cost reductions through AI, with two-thirds reporting increased operational costs. This struggle is attributed to outdated operating models, fragmented data, and weak governance, prompting companies to prioritize modernizing data foundations, improving cross-functional coordination, and connecting CX to business outcomes in 2027 to better operationalize AI for ROI.
TTEC wins $21 million IRS contact center contract
TTEC Holdings Inc., through its public sector subsidiary TTEC Government Solutions, has secured a one-year, $21 million contract with the Internal Revenue Service. This contract involves providing enterprise infrastructure software and solutions for the IRS contact center, which handles over 200 million annual call events. TTEC will also implement AI-powered enhancements, including agentic AI and conversational self-service, to modernize the IRS's contact center technology.
TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure
TTEC Government Solutions, a subsidiary of TTEC, has been awarded a one-year, $21 million contract by the IRS to modernize its contact center infrastructure. The contract positions TTEC as the prime contractor for operating, sustaining, and enhancing the IRS's IT infrastructure, which supports over 30,000 customer-facing agents and manages more than 200 million annual call events. TTEC will also introduce AI-powered enhancements, including agentic AI and conversational self-service, to improve taxpayer experiences and support the IRS's Taxpayer 360 initiative.
TTEC Holdings (TTEC) Stock Sinks As Margin Pressure Deepens Debt Fears
TTEC Holdings (TTEC) experienced a significant stock drop of 26% due to pressure on its profitability, with adjusted EBITDA margin falling below 10% and adjusted EPS slipping to US$0.03. Traders reacted negatively to the thin profit margins given the company's substantial net debt. This has led to concerns about whether TTEC is a deep value opportunity or if its low ratios are justified by its underlying financial issues and execution risks.
TTEC Holdings Releases Q2 2026 Financial Results
TTEC Holdings reported disappointing Q2 2026 financial results, missing analyst expectations with Non-GAAP earnings of $0.03 per share against an estimated $0.24, and revenue of $455.5M, down 11.3% year-over-year. The company's largest unit, TTEC Engage, saw a 12.1% decline in revenue, indicating ongoing challenges in the customer engagement services market. Management projects adjusted EPS between $0.79 and $0.99 for the full fiscal year 2026, with revenue between $1.94B and $1.99B, suggesting continued pressure amidst transformation efforts.
TTEC Looks 62.6% Undervalued on GF Value™ Despite Challenging Q2
TTEC Holdings Inc. (NASDAQ: TTEC) is facing significant operational headwinds, reporting declining revenue and earnings in Q2 2026, leading to a strategic review. Despite a GF Score™ of 49/100 indicating mixed financial health, GuruFocus’ GF Value™ suggests the stock is 62.6% undervalued, though this should be interpreted cautiously due to ongoing losses. Insider and guru activity shows some confidence, with modest net buying despite the company's distressed status.
TTEC: Q2 Earnings Snapshot
TTEC Holdings Inc. reported a second-quarter loss of $15.4 million, or 31 cents per share. Adjusted earnings were 3 cents per share, with revenue reaching $455.5 million. The company forecasts full-year earnings between 79 cents and 99 cents per share, on revenue of $1.94 billion to $1.99 billion.
Ttec Holdings, Inc. Hires Pjt Partners to Consider Strategic Options
TTEC Holdings, Inc. (NasdaqGS:TTEC) has engaged PJT Partners to review strategic alternatives for its TTEC Digital segment. The aim is to evaluate options that could foster growth and maximize shareholder value for TTEC Digital. While the review has no set completion date and could lead to various outcomes, TTEC Digital may remain part of TTEC, with both the Engage and Digital businesses maintaining commercial collaboration.
Earnings call transcript: TTEC Q2 2026 profit miss sends shares lower
TTEC Holdings reported a significant miss in its Q2 2026 earnings, with adjusted EPS of $0.03 against an estimated $0.25 and revenue of $455.5 million versus an expected $478.23 million. This performance led to a 17.17% drop in share price before market open. The company cited issues with two clients, including a large public-sector account, and announced a strategic review of its TTEC Digital segment, which could include a sale or separation.
TTEC Holdings, Inc. Provides Earnings Guidance for the Full Year 2026
TTEC Holdings, Inc. has issued its earnings guidance for the full year 2026, projecting revenues to be in the range of $1,940 million to $1,990 million. The mid-point of this forecast is $1,965 million. This guidance provides insight into the company's financial expectations for the upcoming fiscal year.
Form 8K TTEC Holdings Inc For: 10 August By Investing.com
This article from Investing.com announces the filing of a Form 8K by TTEC Holdings Inc. for August 10th. The brief piece only states the filing of the Form 8K and includes the company's stock performance (-8.96%) and a © Reuters image.
TTEC Holdings, Inc. Q2 2026: Revenue $455.5M, EPS $(0.31) — 10-Q Summary
TTEC Holdings, Inc. reported its Q2 2026 financial results, showing a decrease in revenue to $455.5M from $513.6M year-over-year, alongside a net loss attributable to stockholders of $(15.4)M. Diluted loss per share widened to $(0.31) compared to $(0.17) in Q2 2025. The company attributed revenue decline to lower Digital recurring sales and client attrition in its Engage segment, and announced a strategic review for TTEC Digital.
Form 8K TTEC Holdings Inc For: 10 August By Investing.com
The article reports on the filing of Form 8K by TTEC Holdings Inc. for August 10. This is a standard regulatory filing for publicly traded companies, indicating a significant event that shareholders should know about. No specific details about the content of the 8K are provided in this brief announcement.
TTEC Announces Second Quarter 2026 Financial Results
TTEC Holdings, Inc. announced its second quarter 2026 financial results, which fell short of expectations, leading to a revised full-year 2026 outlook. The company is exploring strategic alternatives for its TTEC Digital business segment to maximize shareholder value while strengthening its TTEC Engage segment. Despite the challenging quarter, TTEC remains confident in its path forward, focusing on sales execution and operational efficiencies.
TTEC Looks 49.7% Undervalued on GF Value™ Despite Q2 Revenue Miss
TTEC Holdings Inc (NASDAQ: TTEC) reported Q2 2026 revenue of $455.5 million, missing analyst expectations. Despite this, the GF Value™ suggests the stock is 49.7% undervalued, trading at a Price-to-Sales ratio of 0.22x compared to its historical median of 1.1x. The company's GF Score™ is 53/100, reflecting moderate fundamentals, while guru accumulation and insider buying indicate some institutional and insider confidence in its long-term prospects.
TTEC HOLDINGS Q2 2026 Earnings Preview: Recent $TTEC Insider Trading, Hedge Fund Activity, and More
TTEC Holdings ($TTEC) is set to release its Q2 2026 earnings on August 10th, with analysts projecting $487.77 million in revenue and $0.25 EPS. Insider trading shows 4 purchases by MARC HOLTZMAN totaling 173,056 shares. Hedge fund activity indicates mixed sentiment, with 43 institutions increasing and 50 decreasing their positions, including BlackRock removing a significant number of shares.
TTEC Holdings Inc (TTEC) Earnings Forecast: Future EPS & Revenue Growth Estimates
The article provides an earnings forecast for TTEC Holdings Inc (TTEC), highlighting its current earnings forecast score of 6.50 and an average analyst price target of $5.00. Based on ratings from 3 analysts, the stock receives a "Hold" recommendation. Key financial forecasts include an expected revenue of $477.94M for the next quarter and an anticipated EPS of $0.23.
TeleTech (NASDAQ:TTEC) Stock Crosses Above 200 Day Moving Average - Time to Sell?
TeleTech (NASDAQ:TTEC) shares recently crossed above their 200-day moving average, reaching $2.63 before settling at $2.60. Despite this technical indicator, analyst sentiment is cautious, with ratings ranging from "Hold" to "Sell" and a consensus "Reduce" rating from MarketBeat. The company also missed quarterly earnings expectations, reporting $0.15 EPS against a $0.25 consensus, and exhibits a negative net margin and a high debt-to-equity ratio.
Earnings Preview: TTEC to Report Financial Results Post-market on August 10
This article is an earnings preview for TTEC, announcing that the company is scheduled to report its financial results after the market closes on August 10. Investors and analysts will be watching closely for performance indicators.
TTEC Schedules Second Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. announced its second-quarter 2026 earnings will be released after market close on Monday, August 10, 2026. The company will also host a live webcast and conference call at 8:30 a.m. ET on Tuesday, August 11, 2026, which will be accessible via its investor relations website. TTEC is a global technology and consulting company specializing in data, AI, and customer experience solutions.
TTEC's Second-Quarter Results Are Due After Market Close Aug. 10
TTEC (NASDAQ: TTEC) announced it will release its second-quarter 2026 earnings results after market close on Monday, August 10, 2026, via press release. The company will host a live earnings webcast and investor conference call at 8:30 a.m. ET on Tuesday, August 11, 2026. TTEC operates two main businesses: TTEC Digital, focusing on omnichannel contact center, CRM, AI, and analytics solutions, and TTEC Engage, providing AI-enhanced customer engagement, acquisition, support, back office, and fraud prevention services.
TTEC Schedules Second Quarter 2026 Earnings Release and Webcast of Investor Conference Call
TTEC Holdings, Inc. announced it will release its second quarter 2026 earnings results after market close on Monday, August 10, 2026, followed by a press release. The company will host a live webcast and conference call at 8:30 a.m. ET on Tuesday, August 11, 2026, which can be accessed via their Investor Relations website. TTEC specializes in global consulting, technology, and managed services focusing on data, AI, and customer experience.
Price to earnings forward of TTEC Holdings, Inc. – NASDAQ:TTEC
This article focuses on the forward price-to-earnings ratio of TTEC Holdings, Inc. (NASDAQ: TTEC). It provides a brief financial overview for the company, indicating the period, value, and change for this specific metric. The content is primarily a data point from TradingView's financial section for TTEC.
TTEC|TTEC Holdings Inc|Price:2.475|Chg%:-0.100
TTEC Holdings Inc's stock fundamentals are stable with high growth potential, and its valuation is considered fairly valued, ranking 168th in the Software & IT Services industry. Institutional ownership is high, and analysts have rated it as "Hold" with a target price of $4.00. Despite recent strong market performance, the company's weak fundamentals and technicals suggest the stock may trade sideways.
TeleTech (TTEC) to Release Quarterly Earnings on Thursday
TeleTech (NASDAQ:TTEC) is scheduled to release its Q2 2026 earnings after market close on Thursday, August 6th. Analysts are forecasting earnings of $0.23 per share on revenue of $478.23 million, with full-year 2026 EPS guidance set between $1.06 and $1.32. The company's previous quarter saw it miss earnings estimates but exceed revenue expectations, and its stock has recently traded at $2.54, with institutional investors showing mixed activity.
TTEC Holdings Inc Today's Market Trends | TTEC Stock Real-Time Quotes, Trading Strategies & Related Analysis | TradingKey
This article provides a detailed analysis of TTEC Holdings Inc. (TTEC), including real-time quotes, key financial figures, historical price performance, and analyst ratings. It highlights TTEC's relatively stable fundamentals, high growth potential, and "Hold" rating from multiple analysts, despite recent weak fundamentals and technicals. The company operates in AI-enabled digital CX solutions with segments TTEC Digital and TTEC Engage.
TTEC Holdings Inc (TTEC) Institutional Confidence
TTEC Holdings Inc (TTEC) has an institutional shareholding score of 3.00, placing it 283rd out of 486 companies in the Software & IT Services industry. The institutional shareholding proportion is 35.20%, marking a 5.63% increase quarter-over-quarter. The largest institutional shareholder is ETHSX, holding 118.72K shares, representing 0.26% of outstanding shares.
TTEC Holdings Inc (TTEC) Risk Assessment: Volatility, Financial Risk & Investment Risk
This article provides a risk assessment for TTEC Holdings Inc (TTEC), detailing its current risk assessment score of 3.33 and ranking within the Software & IT Services industry. It highlights the company's beta value of 1.03, indicating higher volatility compared to the S&P 500. The report also covers various risk metrics, including VaR, maximum drawdown, volatility, Sharpe Ratio, and liquidity indicators.
TTEC Holdings Inc (TTEC) Valuation: PE, PB & Fair Value Analysis
This article provides a valuation analysis of TTEC Holdings Inc (TTEC), noting its current valuation score of 8.76 within the Software & IT Services industry. The P/E ratio is reported as -0.59, significantly below its recent high. The article also states that relevant data for P/E, P/B, P/S, and P/CF ratios have not yet been disclosed by the company.
Price to earnings forward of TTEC Holdings, Inc. – FWB:TH1
This article provides the "Price to earnings forward" data for TTEC Holdings, Inc. (FWB:TH1) on the Frankfurt Stock Exchange. It includes information on the period, value, and change for this financial metric. The content was automatically generated and includes standard disclaimers regarding data providers and copyright.
TTEC Holdings Inc (TTEC) Income Statement
This article provides the quarterly and annual income statements for TTEC Holdings Inc (TTEC), offering detailed financial data such as total revenue, cost of revenue, operating expenses, and net income over several fiscal years and quarters. It also includes frequently asked questions about how to interpret these financial statements and key metrics for analyzing the company's stock. The data shows TTEC's financial performance, including revenue changes, profit margins, and earnings per share, aiding in the assessment of its operational efficiency and profitability.
