Big CX News from Salesforce, Zendesk, Pegasystems & Verint
This article summarizes recent customer experience (CX) news, highlighting new innovations from Salesforce and Zendesk. Salesforce has made its Einstein Copilot generally available, an AI assistant integrated across its CRM applications. Zendesk has entered the workforce engagement market with a comprehensive suite following recent acquisitions. The article also covers Pegasystems' agreement to pay $35 million to settle a shareholder lawsuit and Verint securing an eight-figure contract with a major retailer for CX automation.
A director-affiliated trust proposes selling 1,000 Pegasystems (PEGA) shares.
A trust affiliated with a Pegasystems Inc. director, The Dianne Ledingham Family Legacy Trust, has filed a Form 144 notice proposing to sell 1,000 common shares of PEGA with an approximate market value of $34,150 on October 1, 2026. The filing also disclosed a prior sale of 1,000 common shares on September 15, 2026, with an aggregate market value of $38,000. William Ledingham signed the notice as trustee.
What Is Drawing Fresh Attention To Pegasystems (PEGA)?
Pegasystems (PEGA) has launched an AI Assistant within its Launchpad platform, enabling application design through natural language. Despite recent choppy trading, with the stock up 0.94% today but down significantly over longer periods, its AI story and current valuation suggest it might be undervalued. The company's fair value is estimated at $40, implying a potential 17% undervaluation based on its AI and cloud strategies.
Pegasystems Director-Linked Trust Files Form 144 to Sell 1,000 Common Shares
A trust linked to a Pegasystems Inc. director, the Dianne Ledingham Family Legacy Trust, has filed a Form 144 indicating its intent to sell 1,000 shares of Pegasystems common stock valued at $34,150 through Merrill Lynch. This transaction is being conducted under a Rule 10b5-1 trading plan adopted on June 15, 2026. The shares were acquired through RSU vesting in 2020 and 2021, and the trust previously sold 1,000 shares on September 15, 2026, for $38,000.
Teams can build business apps by chatting with AI, while keeping security and oversight in place.
Pega (PEGA) has introduced Launchpad.io’s AI Assistant, enabling software teams to develop and update enterprise applications using natural language while maintaining security and governance. This new AI Assistant helps organizations translate business requirements into application logic and data models, making enterprise application development more accessible and efficient. It is currently available with no LLM fees for a limited time.
Pegasystems (PEGA) Is Down 51% and Just Got Downgraded on AI Fears. Victim or Bargain?
Pegasystems (PEGA) recently experienced a 51% stock drop and a downgrade to Neutral by D.A. Davidson due to concerns that powerful new AI models could supersede its automation software. While bears fear that AI could commoditize PEGA's specialized platform, bulls point to the company's own AI tool, Blueprint, and its sticky customer base in large enterprises and government as reasons for optimism. The future of PEGA hinges on its ability to innovate and retain customers amidst the rapid advancements in AI-built workflows.
Pegasystems (PEGA) Stock Looks To Trade At A Discount To Fair Value
Pegasystems (PEGA) stock appears to be trading at a discount compared to its earnings, with a P/E ratio significantly lower than the broader software sector and direct peers. While the company has seen strong share price gains over the past three years, recent performance has been mixed, leading to differing "bull" and "bear" narratives regarding its future valuation, particularly concerning AI-driven growth and execution risks. Investors are encouraged to consider these narratives and specific business risks alongside the P/E valuation.
DigitalOcean, UiPath, nCino, BlackLine, and Pegasystems Stocks Trade Down, What You Need To Know
Several tech stocks, including DigitalOcean, UiPath, nCino, BlackLine, and Pegasystems, experienced declines following a Treasury selloff and rising oil prices, which pushed the 10-year yield to 5.218%. This market movement reinforced expectations of further Federal Reserve rate hikes, making future earnings of growth stocks less attractive compared to safer government bonds. The article highlights BlackLine's volatility and its significant drop year-to-date, contrasting it with a recent rally in SaaS companies due to a perceived slowdown in AI development.
DA Davidson Downgrades Pegasystems (NASDAQ:PEGA) to Neutral
DA Davidson has downgraded Pegasystems (NASDAQ:PEGA) from a "Buy" to a "Neutral" rating, setting a new price target of $32.00, which suggests a 2.78% downside from its previous closing price. This downgrade follows several other analysts' adjustments, contributing to a cautious sentiment, as the stock recently traded down 2.4% at $32.91. The company's recent quarterly earnings missed analyst expectations for both EPS and revenue, despite year-over-year revenue growth.
The Latest BIG News from Salesforce, Microsoft, HubSpot & Pegasystems
This article summarizes significant developments from Salesforce, Microsoft, HubSpot, and Pegasystems in the customer experience technology space. Salesforce officially launched its Agentforce platform for AI agent deployment, while Microsoft announced new CCaaS wins and growth in Copilot for CRM & ERP. HubSpot acquired Cacheflow to enhance its billing and CPQ capabilities, and Pegasystems introduced new GenAI solutions within its Pega Infinity 24.2 release, moving closer to its autonomous enterprise vision.
D.A. Davidson cuts Pegasystems stock rating on AI competition By Investing.com
D.A. Davidson has downgraded Pegasystems (NASDAQ:PEGA) from Buy to Neutral, setting a price target of $32.00, citing increased competition from "frontier model providers" in AI. The firm anticipates this competition will limit Pegasystems' near-term financial results and has reduced its financial projections for the company. Despite the downgrade, InvestingPro analysis suggests the stock is undervalued based on Fair Value metrics, even as recent news shows Pegasystems missed second-quarter earnings expectations and faced several analyst downgrades due to growth slowdowns and AI technology confusion.
D.A. Davidson cuts Pegasystems stock rating on AI competition By Investing.com
D.A. Davidson downgraded Pegasystems (NASDAQ: PEGA) to Neutral from Buy, setting a price target of $32.00, due to increasing competition from frontier model providers impacting the company's financial results. The firm anticipates downside risk to consensus estimates as enterprises prioritize new AI technologies for workflow automation. Despite a low PEG ratio suggesting undervaluation, recent earnings have been below expectations, leading to several analyst downgrades and reduced price targets for Pegasystems.
Bank of America Corp DE Acquires 608,330 Shares of Pegasystems Inc. $PEGA
Bank of America Corp DE has acquired 608,330 shares of Pegasystems Inc. (NASDAQ:PEGA) for approximately $18.2 million, representing a 0.37% stake in the company. This move comes as other institutional investors like BlackRock and North Peak Capital Management also adjusted their positions in Pegasystems. Despite missing analyst earnings estimates for the quarter, the company reported increased revenue, and analysts maintain a consensus "Hold" rating with an average price target of $47.40.
UiPath Slides 3%, Extending a 24% Monthly Decline; ServiceNow and Pegasystems Slip
UiPath (PATH) shares slid 3%, extending a 24% monthly decline, with no new company news driving the drop. Pegasystems (PEGA) also experienced a smaller decline, suggesting that the enterprise automation sector is facing specific headwinds, rather than a broader software market downturn. Investors are advised to keep allocations moderate until the stock stabilizes or a new catalyst emerges.
Pegasystems (NASDAQ:PEGA) Raised to "Hold" at Zacks Research
Zacks Research has upgraded Pegasystems (NASDAQ:PEGA) from a "strong sell" to a "hold" rating, aligning with the broader analyst consensus. Despite this upgrade, the company's recent quarterly results missed expectations for both EPS and revenue, though revenue did increase year-over-year. Institutional investors have shown mixed activity, with some increasing and others reducing their stakes, while company insiders have recently sold a significant number of shares.
Pegasystems Inc. (PEGA) latest stock news and headlines
This article provides a compilation of recent news and headlines concerning Pegasystems Inc. (PEGA) stock. It includes various news items from different sources discussing the company's financial performance, analyst ratings, stock valuation, and product recognition in industry reports. The stock's performance and recent trading activity are also highlighted.
Pegasystems (PEGA) Dropped, So What Is Driving Attention Now?
Pegasystems (PEGA) recently reaffirmed its quarterly cash dividend and participated in an executive technology summit, bringing it into focus for investors. Despite a significant year-to-date share price decline, the stock has shown strong 90-day and 30-day gains, and analysts consider it 18% undervalued, citing its cloud pivot and AI tools as key drivers. However, potential risks include AI-related deal delays or slow go-to-market execution impacting annual contract value.
Pegasystems (NASDAQ: PEGA) officer moves to sell more stock
An officer at Pegasystems (PEGA), Efstathios A. Kouninis, has filed a Form 144 to sell 982 shares of common stock, valued at $36,677.70. This planned sale follows several prior open-market sales by Kouninis over the past three months and is associated with restricted stock vesting events. The filing provides transparency regarding insider transactions and includes details of previous sales and the terms of the proposed transaction.
Pegasystems COO & CFO Kenneth Stillwell Sells 29% Of Holding
Pegasystems COO & CFO Kenneth Stillwell recently sold shares worth US$1.4 million at an average price of US$35.77, reducing his total holding by 29%. While this is a significant sale, a previous larger sale was made at a higher price (US$44.81), mitigating some concern. Insiders at Pegasystems currently own 48% of the company, indicating strong alignment with shareholders, despite no insider buying in the last year.
PEGASYSTEMS INC (NASDAQ: PEGA) Insider KOUNINIS EFSTATHIOS A Sells 982 Shares at $37.35 on September 16, 2026
KOUNINIS EFSTATHIOS A, an insider at PEGASYSTEMS INC (NASDAQ: PEGA), sold 982 shares of the company stock at a price of $37.35 per share on September 16, 2026. This transaction reduced his holding by 49.3%, leaving him with 1,009 shares. The sale provides insight into the insider's changed position within the company.
Pegasystems (NASDAQ: PEGA) chief accounting officer sells 982 shares
Pegasystems Inc.'s SVP and Chief Accounting Officer, Efstathios A. Kouninis, sold 982 shares of common stock on September 16, 2026, at a price of $37.35 per share. Following this transaction, he directly holds 1,009 shares of the company's common stock. The sale was an open market or private transaction and was not executed under a Rule 10b5-1 trading plan.
Family trust for Pegasystems (PEGA) director sells 1,000 shares under trading plan
A family trust associated with Pegasystems (PEGA) director Dianne Ledingham sold 1,000 shares of common stock at $38.00 per share on September 15, 2026. This transaction was conducted under a pre-arranged Rule 10b5-1 trading plan adopted on June 15, 2026. Following the sale, the Dianne Ledingham Family Legacy Trust indirectly holds 39,280 shares of the company.
JPMorgan Downgrades Pegasystems to Neutral From Overweight, Adjusts PT to $47 From $54
JPMorgan has downgraded Pegasystems (PEGA) from Overweight to Neutral and reduced its price target from $54 to $47. This news, published on September 17, 2026, also notes a subsequent fall in Pegasystems' shares. The article also mentions recent insider share sales and dividend announcements.
Pegasystems Keeps Quarterly Dividend at $0.03 a Share, Payable Oct. 15 to Shareholders of Record on Oct. 1
Pegasystems Inc. announced that it will maintain its quarterly dividend at $0.03 per share. The dividend is scheduled to be paid on October 15, 2026, to shareholders who are on record as of October 1, 2026. This announcement indicates a consistent dividend policy for the company.
Pegasystems Inc. Announces Quarterly Cash Dividend for Fourth Quarter of 2026, Payable on October 15, 2026
Pegasystems Inc. announced a quarterly cash dividend of $0.03 per share for the fourth quarter of 2026, maintaining its current dividend program. This dividend will be paid on October 15, 2026, to shareholders who are on record as of October 1, 2026.
PEGASYSTEMS INC (NASDAQ: PEGA) Officer Akgonul Rifat Kerim Updates Holdings Following Option Exercise of 6,098 Shares
PEGASYSTEMS INC's Chief Product Officer, Akgonul Rifat Kerim, exercised options for 6,098 shares at $0 per share between September 4 and September 7. These transactions updated his total reported holdings to 112,907 shares, along with 4,556 derivative securities. Additionally, 2,950 shares were forfeited within the same period at prices between $37.36 and $37.72.
UiPath Slips 3% Despite Citi Buy Initiation and $23 Target, Pegasystems and C3.ai Lag
UiPath shares fell 3% despite Citi initiating coverage with a Buy rating and a $23 price target, largely due to a lower-than-expected Q3 revenue guide. The article highlights that peer companies Pegasystems and C3.ai also experienced drops, indicating a market demand for proven AI-era monetization. Upcoming events like UiPath's investor day and Fusion conference are seen as potential catalysts to reset the narrative.
UiPath Slips 3% Despite Citi Buy Initiation and $23 Target, Pegasystems and C3.ai Lag
UiPath shares fell by 3% despite Citi initiating coverage with a "Buy" rating and a $23 price target. This dip is attributed to a lower-than-expected Q3 revenue forecast, which also impacted peers like Pegasystems and C3.ai as investors prioritize clear monetization in the AI sector. Upcoming investor days and conferences for UiPath are anticipated catalysts that could reframe the narrative around its performance.
UiPath and Pegasystems Sink 7% as Price Target Hikes Arrive Without a Single Buy Rating
UiPath and Pegasystems saw their stocks sink by about 7% despite UiPath receiving multiple price target hikes after a strong earnings report. Analysts maintained "Hold" or "Underperform" ratings, suggesting that UiPath's 40% rally in August outpaced its fundamental improvements and that AI integration's impact on recurring revenue is still unclear. Pegasystems' decline appears to be guilt by association, as it lacked a specific catalyst for its drop.
UiPath and Pegasystems Sink 7% as Price Target Hikes Arrive Without a Single Buy Rating
UiPath (PATH) and Pegasystems (PEGA) stocks fell by about 7% despite multiple analysts raising price targets for UiPath, as these hikes did not come with corresponding "Buy" ratings. This indicates that Wall Street believes UiPath's 40% August rally outpaced its fundamental improvements, especially concerning the debate around its Annual Recurring Revenue (ARR) growth and AI attach rates. Investors are now looking to UiPath's upcoming investor day on September 22 for clearer guidance on how AI integrations will translate into accelerated ARR.
Efstathios A Kouninis At Pegasystems Decides to Exercises Options Worth $50K
Efstathios A Kouninis, SVP at Pegasystems (NASDAQ: PEGA), exercised stock options for 2,500 shares worth $50,874 on September 3. This insider transaction comes as Pegasystems demonstrates strong revenue growth and a high gross margin, though its EPS is below the industry average. The article also provides a financial overview of Pegasystems, highlighting its market valuation and the significance of insider transactions.
Coforge Limited Expands Strategic Partnership with Pegasystems Inc. to Accelerate Enterprise AI Transformation
Coforge Limited has expanded its strategic partnership with Pegasystems Inc., an enterprise AI software company, to accelerate AI-led enterprise transformation programs globally. This expanded agreement allows Coforge to build, package, brand, and commercially deliver Pega-powered offerings, leveraging Pega's AI-driven decisioning and workflow automation expertise with Coforge's deep industry knowledge and global delivery capabilities. The collaboration aims to streamline commercial models, reduce execution complexity, and speed up value realization for clients across various industries.
Coforge expands partnership with Pegasystems for AI solutions
Coforge Limited announced an expanded partnership with Pegasystems Inc., allowing Coforge to build, package, brand, and commercially deliver solutions using Pega's software platform. This agreement grants Coforge expanded commercial rights to integrate Pega's technology into its transformation programs, offering clients Pega's platform alongside Coforge's services. The collaboration aims to streamline procurement, reduce execution complexity, and accelerate deployments for enterprise clients through joint go-to-market efforts focused on AI-driven decisioning and workflow automation.
Pegasystems partners with Gryphon to automate AI marketing compliance
Pegasystems has announced new responsible AI advancements, including the general availability of Pega Customer Engagement Studio and a partnership with Gryphon. These initiatives aim to accelerate AI-powered customer engagement while mitigating risks by integrating built-in governance and contact compliance layers. The collaboration with Gryphon specifically targets regulatory requirements across highly regulated industries to ensure legal outreach and optimize suppressed audiences.
Pega to Present at Upcoming Investor Conference
Pegasystems Inc. (NASDAQ: PEGA) announced that COO and CFO Ken Stillwell will present at the Citi 2026 Global TMT Conference. The presentation is scheduled for September 8, 2026, in New York, NY, and an archive will be available on Pega's website. Pega provides enterprise AI software for mission-critical work, combining AI with robust architecture for governed, scalable, and adaptable operations.
Pegasystems (NASDAQ: PEGA) officer plans Rule 144 sale of 3,000 shares
An officer at Pegasystems (NASDAQ: PEGA), Rifat Kerim Akgonul, has filed a Rule 144 notice to sell 3,000 shares of common stock. These shares, valued at $101,966.10, originated from previously exercised options and are scheduled to be sold for cash through Morgan Stanley Smith Barney LLC Executive Financial Services on NASDAQ. The filing indicates a neutral impact and sentiment regarding the planned sale.
Pegasystems (PEGA) Shares Jumped, What Is Behind The Fresh Attention?
Pegasystems (PEGA) shares have jumped following the launch of Pega Customer Engagement Studio and new responsible AI tools, despite the stock being down year-to-date and over the last year. Analysts currently view the stock as 20.3% undervalued, with a consensus price target of $43, though there's disagreement on the exact valuation. The company still faces risks like volatile license revenue and AI deal delays.
Pegasystems (PEGA) Shares Jumped, What Is Behind The Fresh Attention?
Pegasystems (PEGA) shares have jumped following the launch of Pega Customer Engagement Studio and new responsible AI tools within its Pega Infinity 26 release, attracting AI-focused software investors. Despite recent gains of 27.82% in one month, the stock is still down significantly year-to-date and over the past year, though its 3-year return is positive. Analysts currently consider the stock 20.3% undervalued with a consensus price target of $43, but risks related to volatile revenue and AI deal delays remain.
PEGA Investors Have Opportunity to Join Pegasystems Inc. Fraud Investigation with SBS Law
Schall, Brown & Schwartz LLP (SBS) has launched an investigation into Pegasystems Inc. (NASDAQ: PEGA) following a significant drop in its stock price after missing Q2 2026 revenue and earnings estimates. The firm is looking into whether Pegasystems issued false or misleading statements to investors. Shareholders who suffered losses are encouraged to contact SBS to discuss their rights.
What Does Pegasystems (PEGA) Responsible AI Launch Mean For Enterprise Growth?
Pegasystems (PEGA) has launched new responsible AI tools and the Pega Customer Engagement Studio as part of its Pega Infinity 26 release, focusing on ethical AI and governance for improved customer engagement. This strategic move targets large enterprises in regulated sectors, offering advanced conversational design and compliance controls. The company aims to deepen recurring revenue through faster cloud adoption and stickier Annual Contract Value (ACV) from complex enterprise workflows, aligning with analyst expectations for revenue growth.
Will Pega’s Free Responsible AI Tools Deepen Its Recurring Revenue Moat For Investors In PEGA?
Pegasystems Inc. has released Pega Customer Engagement Studio, integrating responsible AI and governance capabilities into its Pega Customer Decision Hub at no additional cost for existing clients. This move aims to increase platform adoption and reinforce trust in AI-driven customer engagement, potentially strengthening Pegasystems' recurring revenue model. Investors should consider the company's focus on cloud and ACV growth, alongside potential revenue volatility, when evaluating the impact of these new AI tools on its financial outlook and fair value.
What Does Pegasystems (PEGA) Responsible AI Launch Mean For Enterprise Growth?
Pegasystems (PEGA) recently announced the general availability of new responsible AI tools and the Pega Customer Engagement Studio, aimed at enhancing customer engagement with a focus on ethical AI and governance. This release, part of Pega Infinity 26, targets regulated sectors and large enterprise clients requiring transparent and auditable AI systems. The move is expected to deepen recurring revenue for Pegasystems by promoting faster cloud adoption and stickier Annual Contract Value from complex enterprise workflows, aligning with analysts' existing focus on AI and Pega Cloud.
Bronstein, Gewirtz & Grossman, LLC Encourages Pegasystems Inc. (PEGA) Shareholders to Inquire about Securities Investigation
Bronstein, Gewirtz & Grossman, LLC is investigating potential claims on behalf of Pegasystems Inc. (PEGA) purchasers after the company reported significantly missed financial expectations and a decline in Annual Contract Value growth. The stock price fell 16% following the news, attributed by management to elongated decision cycles and delayed software purchases due to rapid shifts in the AI market. The law firm is encouraging affected investors to inquire about the securities investigation.
Q2 Earnings Highlights: Pegasystems (NASDAQ:PEGA) Vs The Rest Of The Automation Software Stocks
The article analyzes the Q2 earnings of automation software stocks, highlighting Pegasystems (NASDAQ:PEGA) as the weakest performer with revenue and billings misses despite a stock price increase. Conversely, SoundHound AI (NASDAQ:SOUN) delivered the strongest Q2 results, exceeding analyst estimates significantly, with other companies like Appian, Microsoft, and ServiceNow also reporting strong performances. The piece also briefly touches on market dynamics influenced by AI and geopolitical events throughout late 2025 and 2026.
Top MarTech News From the Week of August 21st: Updates from Acoustic, Salesforce, Pegasystems, and More
This article summarizes the top MarTech news from the week of August 21st, 2026, highlighting significant updates from various companies. Key announcements include Acoustic's launch of an agentic marketing teammate powered by AI, Agiloft's new enterprise CLM integration for Salesforce, Pegasystems' AI advancements for customer engagement, Salesforce's expansion of Headless 360, Talkdesk's new solution for financial centers, and Uniphore's release of a Marketing AI solution. The round-up aims to keep readers informed about the latest developments in the marketing technology landscape.
Paralel Advisors LLC Invests $1.63 Million in Pegasystems Inc. $PEGA
Paralel Advisors LLC recently acquired 54,274 shares of Pegasystems Inc. (NASDAQ:PEGA) for approximately $1.63 million during the second quarter, marking a new stake in the technology company. Other institutional investors have also adjusted their holdings, with 46.89% of the stock now owned by institutional investors. Pegasystems reported mixed financial results, missing EPS and revenue consensus estimates but still showing a 9.4% year-over-year revenue increase, while analyst sentiment remains a "Hold" with an average price target of $50.10.
Q2 Earnings Highlights: Pegasystems (NASDAQ:PEGA) Vs The Rest Of The Automation Software Stocks
This article analyzes Q2 earnings for automation software stocks, highlighting Pegasystems (PEGA) as the weakest performer with revenue and billings falling short of expectations, despite a post-earnings stock increase. In contrast, SoundHound AI (SOUN) delivered the strongest performance, significantly beating analyst estimates with substantial revenue growth. The report also covers positive Q2 results from Appian (APPN), Microsoft (MSFT), and ServiceNow (NOW), noting strong revenue growth and beats on analyst expectations across the board for these companies.
Analysts Offer Insights on Technology Companies: CrowdStrike Holdings (CRWD), Box (BOX) and Pegasystems (PEGA)
This article provides analyst insights on three technology companies: CrowdStrike Holdings (CRWD), Box (BOX), and Pegasystems (PEGA). Stifel Nicolaus maintained a Buy rating on CrowdStrike, Monness maintained a Hold rating on Box, and Rosenblatt Securities maintained a Buy rating on Pegasystems. The report includes price targets, analyst success rates, and consensus ratings for each company.
Pegasystems Inc. Revenue Breakdown – NASDAQ:PEGA
Pegasystems Inc. reported a total revenue of $1.75 billion USD last year. The majority of this revenue, $1.01 billion USD, came from its Subscription Services segment, showing an increase from the previous year. The United States was the largest contributor to the company's revenue, generating $956.30 million USD.
Pegasystems (PEGA) Stock Trades Up, Here Is Why
Shares of Pegasystems (PEGA) rose 3.7% after the company announced a partnership with Gryphon and introduced new AI tools for marketing compliance and transparency. This comes after a significant drop in its stock price due to a slowdown in contract growth and weaker forward-looking metrics, as clients delayed software purchases amidst changes in the AI market. Despite the recent uptick, the stock is down 40.1% year-to-date and trading well below its 52-week high.
