Big CX News from Five9, NICE, Oracle & Webex
This article summarizes recent customer experience (CX) news, highlighting new releases and integrations from major companies. Five9 has expanded its Genius AI Suite with a new GenAI knowledge tool to enhance agent efficiency, while NICE Actimize launched SURVEIL-X Behaviour for AI-powered employee conduct monitoring. Oracle has boosted its personalized messaging capabilities through an integration with Syniverse, and Calabrio enhanced its call recording features for superior Webex integration.
Five9, Inc. (FIVN) Options Chain
This article provides detailed options chain data for Five9, Inc. (FIVN), including call and put options expiring on December 15, 2028. It lists strike prices, last trade dates, last prices, bid/ask, volume, open interest, and implied volatility for various contracts. The stock's current and after-hours trading prices are also displayed.
Five9 Inc (FIVN) Shares Surge 5.1% -- What GF Score of 83 Tells Investors
Five9 Inc (FIVN) shares surged 5.1% despite being assessed as "Modestly Overvalued" by GuruFocus's GF Value™, which estimates its fair value at $32.15 compared to its current price of $35.75. While the company boasts a strong GF Score™ of 83/100, driven by high growth and momentum, its financial strength and profitability rank lower. Insider selling of $7.0M with no buying activity also raises a cautionary flag for investors.
monday.com, Unity, Workiva, Appian, and Five9 Stocks Trade Up, What You Need To Know
Several tech stocks, including monday.com, Unity, Workiva, Appian, and Five9, saw gains, driven by strong investor interest in artificial intelligence despite macroeconomic challenges like high Treasury yields. The market's focus on enterprise AI adoption and a potential slowdown in frontier AI development led to a rotation of capital into traditional enterprise software companies. Appian, in particular, experienced a significant jump, with its shares reacting positively to news of investors shifting from semiconductor and AI-hardware stocks to SaaS companies.
monday.com, Unity, Workiva, Appian, and Five9 Stocks Trade Up, What You Need To Know
Several technology stocks, including monday.com, Unity, Workiva, Appian, and Five9, saw significant gains in the afternoon trading session. This uplift was attributed to strong investor interest in artificial intelligence and technology equities, which helped major market averages overcome macroeconomic pressures like high Treasury yields. The article highlights how these companies performed and notes Appian's stock volatility, while emphasizing the market's focus on enterprise AI adoption despite broader economic headwinds.
Big CX News From Google, HubSpot, SAP, & Five9
This week in CX features major developments, including Google's consideration of acquiring HubSpot, SAP's controversial "transformation" that will impact 4,100 European jobs, and Gartner's advice against using AI to replace human agents. Additionally, Five9 has enhanced its integration with Zendesk to improve voice data management and agent experiences.
Why AI Handoffs Are Still Failing Customers
This article discusses the persistent problem of AI-to-human handoffs failing customers, despite high confidence from businesses. Based on a Five9 report, 83% of consumers still have to repeat themselves after an AI transfer, undermining trust and increasing effort. Mat Ladley of Five9 explains how proper orchestration and contextual understanding are crucial for seamless transitions, allowing AI and human agents to work together effectively, especially for complex or sensitive customer issues.
Five9 Enjoys a Record Quarter
Five9 achieved record Q2 results with a 32% year-over-year revenue increase to $189 million, driven by new bookings and existing customer deals. CEO Rowan Trollope attributed this success to contact centers being mission-critical, a diverse customer base, strong retention rates, and the growing adoption of intelligent virtual agents (IVAs). The company's significant R&D investments in enterprise-grade platforms have also paid off, as Five9 looks to expand with new data centers and enhanced partnerships.
Big CX News from NICE, Zendesk, Meta & Five9
This article summarizes recent significant developments in the Customer Experience (CX) sector. It highlights a leadership change at NICE, the launch of a new customer messaging app called Relay by Zendesk and Meta, and Five9 reaching a major financial milestone with $1 billion in annual revenue run rate. Additionally, it covers US President Joe Biden's initiative to address customer service pain points, particularly focusing on simplifying subscription cancellations.
BIG CX NEWS from Salesforce, Zendesk, and Five9
This article summarizes recent customer experience (CX) news, highlighting key developments from major players. Salesforce launched Contact Center Genie, an AI-powered platform for integrated contact center functionalities. Zendesk introduced new AI capabilities, Intelligent Triage and Smart Assist, to streamline customer support. Five9 announced a Salesforce AppExchange integration for its Service Cloud Voice, providing agents with enhanced telephony controls and customer context. Qualtrics also debuted Video Feedback for deeper qualitative and quantitative insights.
BIG CX NEWS from Five9, RingCentral, and Infobip
This article provides a roundup of significant customer experience (CX) news from the past week. Five9 reported record Q2 results with increased revenue and stock growth, attributing success to its diverse customer base and retention rates. RingCentral launched new cloud capabilities to enhance automation, reduce app switching, and improve integrations with Salesforce and HubSpot, alongside new phone features. Infobip acquired Peerless Network to expand its global voice offering and U.S. market presence, while monday.com entered the sales CRM space with a new platform designed to centralize customer data and streamline sales processes.
Dilution adjustment of Five9, Inc. – HAN:1F9
This article briefly mentions a dilution adjustment for Five9, Inc. (HAN:1F9) on the Hannover Stock Exchange. The core content is extremely minimal, indicating no trades and no specific details about the adjustment, primarily serving as a placeholder or notice within a financial data platform.
Big CX News from Zendesk, Cisco, Oracle & Five9
This article summarizes major customer experience (CX) news, including Zendesk's new outcome-based pricing model for AI agents, Cisco's acquisition of AI security startup Robust Intelligence, Oracle's launch of an all-in-one CX management solution, and Five9's completion of its Acqueon acquisition to enhance orchestration capabilities. These developments highlight a growing focus on AI, security, and integrated solutions within the CX industry.
BIG CX NEWS from Zoom, Five9, and Dialpad
This article provides a roundup of recent news in the CX space. Zoom and Genesys have partnered to combine Zoom Phone with Genesys Cloud CX, offering an alternative for contact centers. Five9 is discussing its expansion plans in Europe, and Dialpad has launched an AI engine to predict customer satisfaction in real-time, aiming to reduce reliance on post-call surveys.
DA Davidson raises Five9 stock price target on revenue growth
DA Davidson has increased its price target for Five9 (NASDAQ:FIVN) to $33.00 from $28.00, maintaining a Neutral rating, due to the company's strong revenue growth and improved outlook, especially in AI. Five9's total revenue growth accelerated to 10% in Q2 and is projected to reach 12% in Q3, with the firm anticipating continued profitability. Other analysts like Truist Securities, Cantor Fitzgerald, Needham
Five9, Inc. (FIVN) stock price, news, quote and history
This Yahoo Finance page provides comprehensive information on Five9, Inc. (FIVN) stock, including its current price, news, and historical data. The stock closed at $34.01, down 1.88%, with overnight trading showing a slight further decline. The news section highlights articles discussing Five9's performance, its involvement with AI and cloud computing, and comparisons with other technology stocks.
Five9 & Verint Announce a New Integration, Take Their Partnership Beyond WFO
Five9 and Verint have expanded their partnership with a new Native Cloud-to-Cloud Platform Integration, moving beyond their previous focus on Workforce Optimization (WFO). This integration allows mutual customers to access a broader range of solutions from both companies, including Five9's voice and AI tools and Verint's Da Vinci bots and knowledge management. The collaboration aims to provide greater flexibility in building contact center tech stacks and ensure seamless customer support.
Five9, Inc. (FIVN) Hits Fresh High: Is There Still Room to Run?
Five9, Inc. (FIVN) recently reached a new 52-week high, driven by strong earnings and positive revisions from analysts, earning it a Zacks Rank of #1 (Strong Buy). The company has consistently beaten earnings estimates, with expected EPS growth in the coming fiscal years. While its valuation metrics show it trading below the industry average, its strong performance and Zacks Rank suggest continued potential for growth.
Five9's revenue grows 10% YoY with AI sales sur...
Five9, Inc. reported a 10% year-over-year revenue increase to $312.4 million in Q2, significantly boosted by a 78% surge in AI-related revenue. This strong performance has driven a 134% increase in the company's stock price over the past six months. Despite a recent slight dip, investor engagement remains high due to the strong AI growth and positive outlook.
Engineers Gate Manager LP Reduces Position in Five9, Inc. $FIVN
Engineers Gate Manager LP significantly reduced its stake in Five9, Inc. (NASDAQ:FIVN) by 93.6% in the second quarter, selling 334,543 shares and retaining 22,710 shares valued at approximately $484,000. Despite this reduction and recent insider selling, institutional investors collectively own 96.64% of the company, and analysts maintain a "Moderate Buy" consensus with an average price target of $34.00. Five9 recently surpassed quarterly earnings and revenue expectations, but its stock price is currently trading above the average analyst target.
Five9 President Andy Dignan sells 17,767 shares for $622,400
Andy Dignan, President of Five9, sold 17,767 shares of the company for $622,400, a move that could be a personal financial decision or a strategic one. Following the sale, Five9's stock was trading at USD 38.01, down 1.66% for the day, with a market cap of $2.89 billion. Pluang users are showing strong buying interest in the stock.
Five9 President Andy Dignan Sells Shares for $244,510
Five9 President Andy Dignan sold 6,986 shares of the company's stock for $244,510 on September 17, 2026, as part of a pre-arranged Rule 10b5-1 trading plan adopted over a year prior. This sale represents a small portion of his holdings, and he retains a significant stake valued at approximately $9 million. The article notes that while Five9's revenue growth has slowed, its operating margins have improved, and the stock is trading at a low forward P/E ratio.
Five9 President Andy Dignan Sells Shares for $244,510
Andy Dignan, President of Five9, sold 6,986 shares of the company stock for $244,510 on September 17, 2026, under a pre-arranged Rule 10b5-1 trading plan. This transaction represented a small percentage of his total holdings, and he retains a significant stake in the company. The sale occurred after Five9's stock had delivered a 33% one-year total return, and analysts suggest this sale should not concern investors.
Five9 (NASDAQ:FIVN) Shares Up 8.7% After Analyst Upgrade
Five9 (NASDAQ:FIVN) shares surged 8.7% after Cantor Fitzgerald raised its price target for the stock from $34 to $40, maintaining an "overweight" rating. Other analysts also lifted their price targets, contributing to a "Moderate Buy" consensus rating with an average target of $34. The company recently reported strong quarterly revenue of $312.4 million, a 10.3% year-over-year increase, and earnings of $0.70 per share, exceeding analyst expectations.
Five9 Inc (FIVN) President Andy Dignan Sells 6,986 Shares
Five9 Inc's President, Andy Dignan, sold 6,986 shares of the company's common stock, bringing his total direct ownership to 237,614 shares. This transaction is part of a broader trend of insider selling at Five9, with 28 insider sells and zero buys over the past year. The company is considered Modestly Overvalued according to GuruFocus's GF Value, despite some institutional investor interest.
Five9 (NASDAQ: FIVN) president sells about $245K in stock
Five9's President, Andy Dignan, sold 6,986 shares of common stock for $35.00 per share on September 17, 2026, totaling approximately $244,510. This sale was conducted under a Rule 10b5-1 trading plan adopted in September 2025. Following the transaction, Dignan directly holds 237,614 shares of Five9 common stock.
Needham reiterates Buy on Five9 stock, cites AI platform progress By Investing.com
Needham has reiterated its Buy rating and $40.00 price target on Five9 (NASDAQ: FIVN) following positive feedback from contact center technology leaders regarding its AI platform. Despite a 109% surge in shares over the past six months, InvestingPro indicates the stock remains undervalued. The company's Q2 2026 earnings surpassed expectations, with AI revenue growing by 78% year-over-year, leading to several analysts raising their price targets.
Akamai, Atlassian, Commerce, Five9, and Rapid7 Stocks Trade Up and Down, What You Need To Know
Several software stocks experienced mixed trading activity following a decrease in Treasury yields and signs of easing U.S.-China tensions. The drop in bond yields provided a boost for enterprise software equities, while the prospect of constructive talks at an upcoming U.S.-China summit improved risk appetite for tech names. Specific companies like Akamai, Atlassian, Five9, and Rapid7 saw their stock prices jump, while Commerce fell.
Five9 President Andy Dignan sells 6,986 shares for $244,510
Andy Dignan, President of Five9, sold 6,986 shares of company stock on September 17, 2026, for a total of $244,510 at $35 per share. Following this transaction, Dignan still holds 237,614 shares of Five9. This news brief was generated by AI using information from an SEC filing.
Needham reiterates Buy on Five9 stock, cites AI platform progress
Needham has reiterated its Buy rating on Five9 (NASDAQ:FIVN) with a $40 price target, based on positive feedback from contact center technology leaders regarding the company's core platform and improving AI functionality. Despite a recent surge in stock price, InvestingPro analysis suggests the stock remains undervalued. The reaffirmation follows Five9's strong second-quarter 2026 earnings, which surpassed Wall Street expectations, driven by significant AI revenue growth.
Five9 dips 6% after five-session winning streak (FIVN:NASDAQ)
Shares of Five9 (FIVN) experienced a nearly 6% decline on Friday, ending a five-session winning streak during which the stock had risen over 13%. The stock closed at $32.47, down $2.03. The dip suggests a potential profit-taking or a temporary halt in its upward momentum, despite an otherwise positive sentiment.
Five9 Inc stock hits 52-week high at 35.23 USD By Investing.com
Five9 Inc (FIVN) stock reached a 52-week high of $35.23, marking a 27.58% increase over the past year and substantial gains in recent months. This performance is attributed to investor confidence, strong Q2 2026 earnings exceeding Wall Street expectations, and significant growth in its artificial intelligence revenue. Analysts have responded positively, with several firms raising their price targets for the cloud-based contact center software provider.
FBN Securities initiates Five9 stock coverage with outperform rating By Investing.com
FBN Securities has initiated coverage of Five9 (NASDAQ:FIVN) with an Outperform rating and a $40.00 price target. The firm highlighted Five9's voice-led enterprise customer-experience platform, significant AI revenue growth, and strong performance in large cloud-migration deals. This positive outlook is further supported by recent earnings exceeding expectations and multiple analysts raising their price targets for the company.
Five9 Executive Sells Shares, Market Reaction Remains Steady
Five9 President Andy Dignan sold 17,767 shares valued at $622,400 on August 28, 2026, as part of a pre-planned financial strategy, while still retaining a substantial holding of 257,920 shares worth $8.8 million. The company's stock, FIVN, showed strong performance with a 28% total return over the past year, trading at $34.56 as of August 31, 2026. Wall Street analysts maintain a positive outlook, with price targets ranging from $32 to $40, indicating confidence in Five9's continued growth in the cloud software sector.
Humantic keeps humans in the loop at Five9
Five9 Inc. is implementing a "Humantic" contact center model, combining human and AI agents, rather than pursuing full automation. CEO Amit Mathradas states that this approach focuses on humans handling complex, high-value, or sensitive interactions, while AI manages high-volume, low-stakes tasks like password resets. This strategy addresses a market correction where customers still desire human interaction for critical issues, as evidenced by research showing a significant gap between business practitioners' and actual users' perceptions of AI's impact on contact center serviceability.
Five9 at Goldman Sachs Communacopia + Technology Conference 2026: AI gains pace
Five9 presented at the Goldman Sachs Communacopia + Technology Conference 2026, highlighting its transition towards an AI-driven, Humantic CX platform while continuing to grow its cloud contact-center business. The company reported significant AI revenue growth, a major renewal deal with a Fortune 100 client, and discussed its strategy for balancing human agents with AI to expand market opportunities. Five9 emphasized its platform's ability to integrate AI, human agents, and digital orchestration, seeing a doubled market opportunity with the growth of AI in customer experience.
Five9 President Andy Dignan Sells 17,767 Shares for $622,400
Five9 President Andy Dignan sold 17,767 shares of the company's common stock for $622,400 on August 28, 2026. This transaction was part of a pre-established Rule 10b5-1 plan set up nearly a year prior, indicating a long-term financial strategy rather than an immediate reaction to company performance. Despite the sale, Dignan still holds 257,920 shares, and the company's stock has performed well, up nearly 53% in 2026.
Five9 CFO Bryan Lee sells $686,505 in company shares
Five9 CFO Bryan M. Lee sold $686,505 worth of company stock in early September 2026 through a series of transactions executed under a Rule 10b5-1 trading plan. The sales, primarily conducted to cover tax obligations from vested restricted stock units, occurred at prices above the current stock price, even though InvestingPro analysis suggests Five9 is undervalued. The company recently exceeded Q2 2026 earnings expectations with strong revenue growth, especially in AI, leading several analysts to raise their price targets.
Five9 SVP, chief accounting officer Leena Mansharamani sells $220,712 in stock By Investing.com
Five9's SVP and Chief Accounting Officer, Leena Mansharamani, sold 6,617 shares of company stock in early September 2026, totaling approximately $220,712. These sales, conducted under a Rule 10b5-1 trading plan, occurred as Five9 shares surged 73% over six months and traded near their 52-week high. The company recently reported strong Q2 2026 earnings, surpassing expectations with significant AI revenue growth, leading several analysts to raise their price targets.
Five9 Announces Inducement Award Under Nasdaq Listing Rule 5635(c)(4)
Five9, Inc. announced an inducement award under Nasdaq Listing Rule 5635(c)(4), granting restricted stock unit awards covering 104,011 shares to two non-executive officer employees. These awards, approved by the Compensation Committee, are a material inducement for their employment with the Company, effective August 24, 2026. The RSUs will vest over approximately three years, with full vesting by September 3, 2029, contingent on continuous service.
Five9 SVP, chief accounting officer Leena Mansharamani sells $220,712 in stock
Leena Mansharamani, SVP and Chief Accounting Officer at Five9, Inc. (NASDAQ:FIVN), sold 6,617 shares of company stock in early September 2026, totaling approximately $220,712. These transactions, partially for tax obligations related to restricted stock units, were executed under a Rule 10b5-1 trading plan. Despite the insider sale, Five9 shares have surged 73% in the last six months, trading near their 52-week high, and the company recently surpassed Q2 2026 earnings and revenue expectations, driven by significant AI revenue growth.
Five9 Grants Restricted Stock Units to Employees
Five9 recently granted 104,011 restricted stock units (RSUs) to two non-executive employees as an inducement for their employment, under the Five9 2026 Inducement Equity Incentive Plan. These RSUs will vest over three years, incentivizing continuous service. This move, made in compliance with Nasdaq Listing Rule 5635(c)(4), reflects the company's strategy to attract and retain talent in the competitive cloud contact center market.
Five9 president Andy Dignan sells $622k in company stock By Investing.com
Andy Dignan, President of Five9, Inc. (NASDAQ:FIVN), recently sold 17,767 shares of company stock for a total of $622,378, at an average price of $35.03 per share. This sale was conducted under a Rule 10b5-1 trading plan, and he still holds 257,920 shares. The company's stock is trading near its 52-week high after a significant surge, yet InvestingPro analysis suggests it remains undervalued with a "GREAT" financial health score, especially following strong Q2 2026 earnings driven by 78% growth in AI revenue.
Five9 president Andy Dignan sells $622k in company stock
Five9 President Andy Dignan recently sold 17,767 shares of company stock worth $622,378, following a 95% surge in stock price over the past six months and nearing its 52-week high. Despite the sale, InvestingPro analysis suggests the stock remains undervalued with potential upside. The company also reported strong Q2 2026 earnings, surpassing Wall Street expectations in both profit and revenue, with significant growth in AI revenue.
Five9 President Andy Dignan Disposes of 17,767 Shares Under 10b5-1 Plan
Five9 President Andy Dignan sold 17,767 shares of the company's common stock on August 28, 2026, at a weighted average price of $35.03 per share. This transaction was conducted under a pre-established Rule 10b5-1 trading plan adopted in September 2025. Following the sale, Dignan retains direct beneficial ownership of 257,920 shares of Five9, Inc.
Five9 Leads 2026 IDC MarketScape: Worldwide Agentic CCaaS Platforms
Five9 has been recognized as a Leader in the 2026 IDC MarketScape for Worldwide Agentic Contact Center-as-a-Service (CCaaS) Platforms. This acknowledgment highlights Five9's "Humantic CX" vision, which emphasizes the synergy between AI and human agents to handle complex interactions efficiently. The IDC MarketScape noted Five9's robust platform capabilities, strong CRM integrations, and commitment to customer-informed innovation, making it well-suited for midmarket and enterprise organizations.
Truist Raises Price Target on Five9 to $40 From $35, Keeps Buy Rating
Truist has increased its price target for Five9 (FIVN) to $40 from $35, while maintaining a "Buy" rating on the stock. This adjustment comes after the company recently entered into a strategic alliance with Regal to integrate AI voice automation into enterprise contact centers. The article also notes other recent analyst adjustments and Five9's Q2 2026 earnings results.
Truist raises Five9 stock price target to $40 on AI strategy
Truist Securities has increased its price target for Five9 (NASDAQ:FIVN) to $40 from $35, maintaining a Buy rating, following discussions with the company's senior leadership about its AI strategy. The firm believes Five9 is evolving into a "humantic interaction layer" and sees a favorable risk-reward profile, with the stock trading at "deep value levels" based on 2027 estimates. This positive outlook is supported by Five9's strong Q2 2026 earnings, which surpassed expectations, and significant growth in AI revenue, although some investor concern remains regarding margin pressure.
Five9 (FIVN) Has The Market Asking A Fresh Question
Five9 (FIVN) is gaining attention due to a new integration with Regal, connecting AI voice agents to Five9's AI Agent Connect program, which aims to automate follow-ups and synchronize call data. The company has seen a significant 30-day share price return of 39.64% and a 71.64% year-to-date return, contrasting with a 55.46% decline over three years. While a popular narrative suggests the stock is 10% overvalued at $32.29 compared to a fair value of $29.35, Simply Wall St's DCF model indicates it's undervalued with a fair value of $71.39.
Law firm probes Five9 officers for possible breach of duties to shareholders.
Halper Sadeh LLC is investigating whether Five9, Inc. officers and directors breached their fiduciary duties to shareholders. The firm offers free consultations and works on a contingency fee basis, encouraging long-term shareholders to seek corporate governance reforms or financial relief. This action could lead to improved oversight and potential recoveries for investors.
