8x8, Zeta Global, and Unity Stocks Trade Up, What You Need To Know
Shares of 8x8 (EGHT), Zeta Global (ZETA), and Unity (U) all saw significant jumps after Guggenheim analyst John DiFucci upgraded Salesforce and ServiceNow to "Buy" statuses, citing undervaluation in the software sector due to AI-disruption fears. This re-evaluation by an influential analyst, along with Oracle's independent bounce, de-risked the software complex and encouraged bargain-hunting. Despite the positive movement, the article notes the persistent market fear regarding AI's potential to cannibalize traditional subscription models in enterprise software.
8x8 Named 2026 MetriStar Top Provider for CPaaS by Metrigy, Recognised Across Three Categories
8x8, Inc. has been recognized by Metrigy as a 2026 MetriStar Top Provider for Communications Platform as a Service (CPaaS), Contact Center as a Service (CCaaS), and Workforce Engagement Management. This recognition is based on a global CX study involving 1,437 companies, highlighting 8x8's integrated platform approach and its strength in improving customer satisfaction and revenue growth. The company's CPaaS portfolio includes global messaging, voice, and video APIs, 8x8 Connect, and 8x8 AI Studio.
8x8, Zeta Global, and Unity Stocks Trade Up, What You Need To Know
Shares of 8x8, Zeta Global, and Unity surged following an analyst upgrade from Guggenheim's John DiFucci for Salesforce and ServiceNow. DiFucci argued that fears about AI disruption had driven software sector valuations too low, creating bargain-hunting opportunities. This re-evaluation by a skeptical analyst suggests that the "SaaSpocalypse" repricing may have overshot, leading to a broader recovery in the software industry.
8x8, Zeta Global, and Unity Stocks Trade Up, What You Need To Know
8x8, Zeta Global, and Unity stocks rose after Guggenheim analyst John DiFucci upgraded Salesforce and ServiceNow to Buy, citing valuation rather than AI benefits as the software sector's AI-disruption fears had made them undervalued. This positive reassessment by a previously cautious analyst, coupled with Oracle's independent bounce, signaled that the software sector's repricing might have overshot, encouraging bargain-hunting among peers. Despite the fear of AI eroding traditional software subscription models, some analysts suggest the selling has been indiscriminate, with companies like Salesforce showing strong fundamentals.
8x8 says universities face 80,000 Clearing calls and £2bn in fees
8x8, Inc. highlights the significant financial stakes for universities during the August Clearing period, with an estimated 80,000 students expected to apply for university places. Missed calls during this critical time could mean a loss of approximately £2 billion in tuition fees. The article emphasizes how 8x8's communication platform helps universities manage high call volumes, with some experiencing wait times as low as 8 seconds, contrasting sharply with others facing waits of over 18 minutes.
UK Pupils and Students Aren’t the Only Ones Feeling Exam Pressure - Universities Are Too, with £2Bn at Stake
UK universities are facing significant pressure during the annual Clearing process, with over 80,000 students expected to seek places, representing approximately £2 billion in tuition fees. The article highlights that inefficient call handling by university IT departments during Clearing can lead to poor student experiences and financial losses. Providers like 8x8, Inc. offer solutions that significantly reduce student wait times, illustrating a stark difference in service between supported and non-supported universities, and emphasizing the importance of efficient communication systems during this critical period.
8x8(EGHT) Stock Options Chain | Quotes & News
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Enterprise value to revenue forward of 8x8 Inc – NASDAQ:EGHT
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8×8 Introduces AI Routing: Reimagined Intelligent Customer Routing, Built for the Entire Organization
8x8 has launched AI Routing, an intelligent routing engine designed to dynamically connect customers with the best available resource across an entire organization, not just the contact center. This new system automatically builds and maintains agent skill profiles using real-time and historical data, eliminating the manual effort typically associated with skills-based routing. It evaluates interactions to determine the most suitable expert, whether they are in the contact center, back office, or a specialized team, ensuring a seamless customer experience without transfers or delays.
Price to earnings forward of 8x8 Inc – NASDAQ:EGHT
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Enterprise value to EBITDA forward of 8x8 Inc – NASDAQ:EGHT
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8x8 launches AI-based customer routing tool across organizations
8x8, Inc. has introduced 8x8 AI Routing, an AI-based customer interaction routing system designed to match incoming customer contacts with available staff across an entire organization in real time. This tool extends beyond traditional contact centers to include back-office employees and subject matter experts. It analyzes interaction transcripts and historical data to automatically build and update agent skill profiles, addressing a key challenge in existing routing solutions.
8x8 Unveils AI-Powered Intelligent Routing Platform
8x8 has launched its new AI-Powered Intelligent Routing Platform, designed to dynamically match customers with the best available resource across an entire organization, not just the contact center. This system uses AI to automatically build and maintain agent skill profiles based on real-time and historical data, eliminating manual configuration and ensuring customers are connected to the most suitable expert. The platform aims to resolve customer intents efficiently by analyzing interactions and auditing decisions, providing supervisors with full transparency.
Price to sales forward of 8x8 Inc – NASDAQ:EGHT
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Price to earnings forward of 8x8 Inc – BOATS:EGHT
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8X8 Reports Unauthorized Access To Salesforce System Via Klue Integration
8x8 has reported unauthorized access to its Salesforce system. This breach occurred through an integration with Klue. The article provides minimal details beyond this key disclosure.
8x8's AI Gambit: Tearing Down Silos to Find the Right Expert
8x8 has launched AI Routing, a system designed to redefine customer interaction by dynamically connecting customers to the best expert across an entire organization, not just a contact center. This approach aims to dismantle internal silos and improve first contact resolution by leveraging AI to analyze data and route queries to the most proficient individual, regardless of department. The company emphasizes a unified platform architecture and a "human-in-the-loop" model for AI skill management, offering clear audit trails and supervisor control to build trust and ensure accountability.
8x8 launches AI-powered routing system for customer interactions By Investing.com
8x8 Inc. (NASDAQ:EGHT) has launched 8x8 AI Routing, an AI-powered system designed to efficiently connect customer interactions with the most suitable resources across an organization's contact center, back-office, and technical teams. The system analyzes various data points and offers audit trails to optimize routing decisions, as the company trades near its 52-week low. This launch follows strong Q4 fiscal 2026 earnings and other recent product developments aimed at enhancing customer experience and operational efficiency.
8x8 Introduces AI Routing: Reimagined Intelligent Customer Routing, Built for the Entire Organization
8x8 has launched AI Routing, an intelligent routing engine designed to connect customers with the best available resource across the entire organization, not just the contact center. This system uses AI to automatically assign and maintain agent skills based on real-time and historical data, eliminating the manual effort and rigidity of traditional skills-based routing. It integrates with existing infrastructure and provides supervisors with audited justification for each routing decision.
8x8 launches AI-powered routing system for customer interactions
8x8, Inc. has launched 8x8 AI Routing, an AI-powered system designed to efficiently connect customers with the most suitable resources across an organization, including contact centers, back-office, and technical teams. The system uses AI to analyze interaction transcripts, customer history, and sentiment data to suggest skill assignments and proficiency levels for agents, with administrators able to review and adjust these recommendations. This launch comes as 8x8's shares are trading near their 52-week low, yet the company boasts a strong gross profit margin and recently exceeded earnings and revenue forecasts.
8x8 debuts AI routing for the entire organization
8x8 has introduced AI Routing, a new platform-level capability designed to match customers with the appropriate experts across an entire organization, not just the contact center. Key features include automated skill discovery using existing transcripts and historical data, with human oversight for adjustments, and a routing engine that extends beyond traditional contact center boundaries. This approach aims to improve routing accuracy and adapt to evolving customer needs and organizational changes, particularly benefiting small to medium-sized enterprises.
Commvault, Workiva, and 8x8 Stocks Trade Down, What You Need To Know
A number of software and communication-services stocks, including Commvault, Workiva, and 8x8, experienced declines following high-profile AI talent departures from Alphabet and broader market fears that AI agents could erode traditional enterprise software subscription models. Despite concerns of cannibalization, some analysts argue that the market is overreacting, pointing to companies like Salesforce investing in AI monetization strategies. The article highlights the individual stock performance of Commvault (CVLT), Workiva (WK), and 8x8 (EGHT), noting 8x8's volatility and recent AI Studio expansion.
Commvault, Workiva, and 8x8 Stocks Trade Down, What You Need To Know
Commvault, Workiva, and 8x8 stocks experienced declines following high-profile AI talent departures from Alphabet, regulatory concerns, and market fears that "AI agents" could erode the subscription models of traditional enterprise software. The market's reaction, including significant drops in Salesforce and Adobe, suggests a belief in AI's cannibalization of legacy services, despite some counterarguments about underlying company strength and AI revenue potential. The article highlights that such significant price drops can create buying opportunities for high-quality stocks.
Commvault, Workiva, and 8x8 Stocks Trade Down, What You Need To Know
Commvault, Workiva, and 8x8 stocks experienced a downturn following a broader market dip in the communication-services and software complex. This decline was attributed to high-profile AI talent departures from Alphabet and persistent market fears that AI agents could erode the subscription model foundational to enterprise software economics. Despite some companies like Salesforce showing strong fundamentals and AI revenue, the market remains cautious, pricing in potential cannibalization of legacy services.
8x8 Inc (EGHT) Shareholder Structure: Major Shareholders & Institutional Holdings
The article provides a detailed breakdown of 8x8 Inc (EGHT) shareholder structure, including major institutional holders and their proportion of shares. It identifies top shareholders like BlackRock and Vanguard and categorizes shareholder types. The report also details institutional shareholding trends over several quarters and recent shareholder activity with changes in holdings.
8x8 Inc (EGHT) Revenue Breakdown: Business Segments, Regional Revenue & Profit Contribution
This article provides a revenue breakdown for 8x8 Inc (EGHT), focusing on its business segments and regional revenue contributions. It displays key financial metrics such as market cap and P/E ratio, and details revenue distribution across the United States, International, and United Kingdom regions for specific financial periods. The article notes that some relevant data for business segments has not yet been disclosed by the company.
8x8 (EGHT) CEO Wilson has 40,068 shares withheld for RSU taxes
8x8, Inc. CEO Samuel C. Wilson reported a tax-related share disposition where 40,068 shares of Common Stock were withheld by the company at $1.77 per share to cover income tax obligations on vested restricted stock units. This transaction does not represent a sale by Wilson, but rather a net settlement for taxes. Following this, Wilson directly holds 2,597,761 shares of 8x8 Common Stock, maintaining a significant equity position in the company.
8x8 (EGHT) CPO Hunter Middleton has 16,112 shares withheld for RSU taxes
8x8, Inc. Chief Product Officer Hunter Middleton had 16,112 shares of common stock withheld by the company to satisfy income tax obligations on vested restricted stock units. The transaction, valued at $1.77 per share, was a routine tax-related disposition and not an open-market sale. Following this withholding, Middleton directly holds 893,690 shares of 8x8 common stock.
8x8 (EGHT) Chief Legal Officer has 7,747 shares withheld for RSU taxes
8x8, Inc.'s Chief Legal Officer, Laurence Denny, reported a disposition of 7,747 shares of common stock, which were withheld by the company to cover income tax obligations related to vested restricted stock units. This transaction, valued at $1.77 per share, does not represent a market sale by Denny. Following the withholding, Laurence Denny directly holds 610,631 shares of 8x8 Common Stock.
8x8 (EGHT) CAO Seandel reports 5,793-share tax withholding, holds 430,824
8x8, Inc. Chief Accounting Officer Suzy M. Seandel reported a routine tax-related share disposition. The company withheld 5,793 shares of common stock at $1.77 per share to cover income tax obligations from vested restricted stock units, which is not an open-market sale. Following this transaction, Seandel directly holds 430,824 shares of 8x8 common stock.
8x8 (NASDAQ: EGHT) CFO reports 17,854-share tax withholding, retains 992,653 shares
8x8 Inc. Chief Financial Officer Kevin Kraus reported a tax-related share withholding of 17,854 shares of common stock at $1.77 per share. This withholding was to cover income tax obligations from vested restricted stock units and was not an open-market trade. After this non-market transaction, Kraus directly holds 992,653 shares of 8x8 Inc. common stock.
EGHT PE Ratio & Valuation, Is EGHT Overvalued
Intellectia.AI assesses 8x8 Inc (EGHT) as overvalued, with its current price of $1.78 exceeding its fair price range of $1.54 by 15.25%. The company's forward P/S ratio of 0.33 is deemed overvalued compared to its five-year average of 67.07, and its P/B ratio and FCF yield are significantly lower than historical averages. Despite robust revenue growth, EGHT's valuation metrics, particularly its P/S ratio, are considerably above the industry average, suggesting potential unsustainability.
8x8 (EGHT) Stock Is Up, What You Need To Know
Shares of cloud communications provider 8x8 (EGHT) rose 3.2% after announcing an expansion of its AI Studio platform with new capabilities like multi-LLM selection and voice-driven agent building. Despite this positive development and favorable analyst sentiment, the stock has experienced significant volatility and is down 6.1% year-to-date. The article also touches on broader market concerns for software stocks due to advancements in AI agents and geopolitical events impacting interest rate expectations.
Connecting the front line: How 8x8 Pulse and Resolve fix corporate blind spots
8x8 has introduced "Pulse" and "Resolve" to address corporate blind spots by embedding AI and critical notifications directly into their communication platform. Pulse offers real-time conversational intelligence for desk-bound workers, turning communication into structured data and providing immediate operational visibility. Resolve tackles the digital isolation of the "deskless" workforce by leveraging external communication channels like SMS and WhatsApp for mass notifications and ingesting natural-language responses to identify critical patterns during crises.
8x8 (EGHT) Stock Is Up, What You Need To Know
Shares of cloud communications provider 8x8 (EGHT) increased by 3.2% after the company announced an expansion of its 8x8 AI Studio platform with new capabilities like multi-LLM selection and voice-driven agent building. Despite this positive development, the stock remains volatile, with broader market headwinds from advancements in AI agents and geopolitical events impacting the software sector. 8x8's shares are down 6.1% year-to-date and have significantly depreciated over the last five years.
8×8 AI Studio Delivers Wave of New Capabilities as Platform Expansion Accelerates
8x8, Inc. has announced significant new capabilities for its AI Studio platform, including real-time voice translation across 13 languages, multi-LLM model selection (Claude, Gemini, Grok, ChatGPT), and one-click connectors to over fifteen enterprise applications. These enhancements aim to improve customer experience by enabling seamless communication regardless of language barriers, streamlining AI agent deployment, and enabling conversion of legacy IVRs to AI Studio call flows. The new features build on previous AI model improvements, offering more accurate transcription and a more reliable cross-language interaction experience for both agents and customers.
8x8 (EGHT) Expands AI Studio Features for Enhanced Communication
8x8 Inc. (EGHT) has enhanced its AI Studio with new features like multi-language model selection, one-click system integration, and voice-enabled agents, improving communication efficiency across 13 languages. Despite these advancements positioning 8x8 competitively in the cloud-based communication sector, the company faces concerns regarding its high P/E ratio of 86.25x, low GF Score of 61, and insider selling activity, suggesting potential overvaluation and financial health challenges. Investors are advised to consider these factors, including low growth and profitability scores, when evaluating the stock.
8×8 Reports Nearly 3x Customer Growth in Workforce Management as Contact Centers Abandon Legacy Tools
8x8, Inc. has announced nearly triple growth in its workforce management customer base since the early availability of its 8x8 Workforce Management (WFM) solution, which is offered at no additional cost. This growth signifies a shift where contact centers are integrating WFM directly into their existing platforms rather than using fragmented, standalone tools, appealing particularly to mid-sized operations. Additionally, 8x8 has launched AI-powered automatic evaluations for its Quality Management, enabling 100% evaluation coverage of eligible interactions, enhancing coaching and operational efficiency.
8x8 AI brings live call translation so customers and agents speak 13 languages
8x8, Inc. has expanded its AI Studio capabilities with real-time voice translation in 13 languages, allowing agents and customers to communicate seamlessly without interpreters. This new feature aims to improve customer support by resolving language barriers instantly, capturing both original speech and translated output for quality assurance. The company continues to integrate various AI models and one-click connectors to enhance its platform for diverse enterprise needs.
8x8 AI Studio Delivers Wave of New Capabilities as Platform Expansion Accelerates
8x8, Inc. has announced new capabilities for its 8x8 AI Studio, including real-time voice translation across 13 languages, multi-LLM model selection (Claude, Gemini, Grok, ChatGPT), and one-click connectors to over fifteen enterprise applications. These enhancements aim to improve customer experience by enabling agents and customers to communicate naturally in their preferred languages and by streamlining the building and deployment of AI agents. The platform also features IVR conversion and voice-driven agent building, making AI tools more accessible and efficient for businesses.
8x8 Reports Nearly 3x Customer Growth in Workforce Management as Contact Centers Abandon Legacy Tools
8x8 has announced significant customer growth in its Workforce Management (WFM) solutions, nearly tripling its customer base. This surge is attributed to contact centers shifting away from outdated legacy WFM systems towards modern, integrated cloud platforms. The company's WFM offering, part of the 8x8 XCaaS (Experience Communications as a Service) platform, provides advanced forecasting and scheduling capabilities crucial for optimizing agent productivity and customer experience in dynamic environments.
8x8 Reports Nearly 3x Customer Growth in Workforce Management as Contact Centers Abandon Legacy Tools
8x8, Inc. (NASDAQ: EGHT) has announced a nearly threefold increase in its workforce management (WFM) customer base, driven by contact centers moving away from legacy tools to integrated solutions. The company attributes this growth to its 8x8 Platform for CX, which offers WFM at no additional cost and now includes AI-powered automatic evaluations for 8x8 Quality Management. This shift allows contact centers, particularly those with 100-250 agents, to implement enterprise-grade WFM efficiently, improving scheduling, reducing abandonment rates, and enhancing agent coaching.
8x8 (EGHT) CEO has 104,221 shares withheld to cover RSU tax obligations
8x8, Inc. CEO Samuel C. Wilson had 104,221 shares of common stock withheld by the company to cover income tax obligations from vested restricted stock units (RSUs). This was a routine tax-related withholding at a price of $1.89 per share, not an open-market sale. After this transaction, Wilson directly holds 2,637,829 shares of 8x8 common stock.
8x8 (EGHT) CAO uses 25,567 shares to cover RSU tax withholding
8x8, Inc.'s Chief Accounting Officer, Suzy M. Seandel, had 25,567 shares withheld by the company to cover income tax obligations from vested restricted stock units. This transaction, valued at $1.89 per share, was a net settlement and not an open-market sale. After the withholding, Seandel directly holds 436,617 shares of 8x8 common stock.
8x8 (EGHT) CFO net-settles RSUs with share withholding for taxes
8x8 Inc.'s CFO, Kevin Kraus, reported a tax-related share withholding where 42,612 shares of common stock, valued at $1.89 per share, were withheld to cover income tax obligations from vested restricted stock units. This was a net settlement and not an open-market sale. After this transaction, Mr. Kraus directly holds 1,010,507 shares of 8x8 common stock.
8x8 (EGHT) Chief Legal Officer has shares withheld to cover RSU tax obligations
8x8, Inc.'s Chief Legal Officer, Laurence Denny, had 25,404 shares withheld by the company at $1.89 per share to cover income tax obligations related to vested restricted stock units (RSUs). This transaction, which was a routine tax-related share disposition and not an open-market sale, leaves Denny directly holding 618,378 shares of 8x8 Common Stock. The filing clarifies that such withholdings are common for RSU beneficiaries to satisfy tax liabilities.
8x8 (NASDAQ: EGHT) CPO logs RSU tax withholding, retains over 900K shares
8x8, Inc.'s Chief Product Officer, Hunter Middleton, reported a routine tax-related share withholding, not an open-market trade. The company withheld 40,907 shares at $1.89 each to cover income tax obligations from vested restricted stock units. Middleton still directly holds 909,802 shares of 8x8 common stock after this transaction, which is considered a neutral event for market sentiment.
8x8's "The Power of You" wins Gold at The Drum Awards for Marketing Americas
8x8, Inc. has won a Gold award in the AI category at The Drum Awards for Marketing Americas for its "The Power of You" brand campaign. This marks the eighth industry recognition for the campaign, which stands out by featuring real 8x8 customers and utilizing generative AI production to tell their stories. The campaign emphasizes people over product features, differentiating 8x8 from its competitors.
8x8, Inc. Reports Fourth Quarter and Fiscal Year 2026 Financial Results
8x8, Inc. reported strong financial results for its fourth quarter and fiscal year 2026, including record service revenue and GAAP profitability for the full fiscal year. The company highlighted four consecutive quarters of year-over-year revenue growth and a significant increase in usage-based revenue, driven by AI-driven customer engagement platforms. 8x8 also introduced new AI capabilities, launched 8x8 Engage™, and strengthened its balance sheet by reducing debt.
8x8, RingCentral, and Shopify Shares Are Falling, What You Need To Know
Shares of 8x8, RingCentral, and Shopify fell in the afternoon session after a stronger-than-expected jobs report suggested the Federal Reserve might maintain higher interest rates for longer. The U.S. economy added 172,000 nonfarm payroll jobs in May, surpassing expectations, which eased concerns about an economic slowdown but reduced the likelihood of near-term rate cuts. This "higher-for-longer" rate scenario particularly impacts growth-oriented technology sectors by pressuring stock valuations.
