8x8 jumps 15% after Q4 beat on strong demand for AI CX tools
8x8 (EGHT) shares jumped 15% following a strong Q4 earnings report, surpassing analyst expectations for both revenue and EPS. The company reported accelerated growth in its enterprise segment, driven by increasing demand for its AI-powered Customer Experience (CX) tools. Management provided optimistic Q1 and full-year 2025 guidance, citing momentum in both UCaaS and CCaaS offerings, alongside strategic partnerships.
8x8 Stock Climbs After Q4 Results Top Estimates
8x8 (NASDAQ:EGHT) shares rose after the company reported Q4 earnings and revenue that exceeded analyst estimates. The company achieved its first GAAP-profitable fiscal year since 2015 and provided optimistic guidance for the upcoming quarter and fiscal year 2027. This positive performance has led to a significant increase in its stock price.
Rosenblatt raises 8x8 stock price target on strong Q4 results
Rosenblatt raised its price target for 8x8 Inc. (NASDAQ:EGHT) shares to $3.00 from $2.75, maintaining a Buy rating, following the company's strong fourth-quarter fiscal 2026 results. The communications software firm exceeded guidance in total revenue ($185.2 million) and service revenue ($180.2 million), with core service revenue growing approximately 8% year-over-year. The company also achieved its 21st consecutive quarter of positive cash flow from operations, indicating a positive turnaround recognized by analysts.
8x8 jumps 15% after Q4 beat on strong demand for AI CX tools (EGHT:NASDAQ)
8x8 (EGHT) stock surged approximately 15% after the company reported better-than-expected fourth-quarter results, driven by strong demand for its AI-powered customer experience tools. The business communications platform provider exceeded both revenue and earnings estimates for the quarter, with total revenue rising 5% year-over-year to $185.2 million. Despite the revenue growth, the GAAP gross margin saw a slight decline from 68% to 63%.
Press Release: 8x8, Inc. Reports Fourth Quarter and Fiscal Year 2026 Financial Results
This press release details 8x8, Inc.'s financial results for the fourth quarter and full fiscal year 2026. The report includes key financial metrics and performance indicators, offering insights into the company's revenue, profitability, and operational achievements during the specified periods.
Earnings call transcript: 8x8 Inc. Q4 2026: Earnings Beat Expectations
8x8 Inc. reported strong Q4 2026 results, surpassing EPS and revenue forecasts, with EPS at $0.11 against an expected $0.07, and revenue reaching $185.2 million against an expected $181.09 million. The company achieved its first GAAP profitable full fiscal year since 2015, driven by a strategic pivot to AI-driven communications and usage-based models, and significantly reduced its debt. Forecasts for fiscal 2027 project continued growth in EPS and revenue, supported by analyst upgrades and a focus on expanding AI offerings.
Profit milestone as 8x8 (NASDAQ: EGHT) grows AI usage revenue
8x8 Inc. reported a profitable fiscal year 2026, achieving GAAP net income of $1.6 million against a loss in the previous year, and 3% revenue growth to $735.8 million, driven by significant increases in AI-driven usage-based revenue. The company also strengthened its balance sheet by reducing total debt by 41% since 2022 and maintaining positive operating cash flow for 21 consecutive quarters. For fiscal 2027, 8x8 forecasts stable revenue and strong non-GAAP operating margins, signaling a continued strategic focus on profitability and cash generation through its evolving AI and communications API offerings.
8x8 (NASDAQ:EGHT) Surprises With Q1 CY2026 Sales, Stock Jumps 15%
Cloud communications provider 8x8 (NASDAQ:EGHT) reported Q1 CY2026 results that exceeded revenue and non-GAAP profit expectations, leading to a 15% jump in its stock. The company's sales rose 4.6% year-on-year to $185.2 million, and its adjusted EPS of $0.11 significantly beat analyst consensus. While next quarter's revenue guidance is in line with expectations, the company’s long-term revenue growth has been weak, and future revenue guidance suggests a slowdown in demand.
8x8 Reports Strong Q4 FY26 Demand for AI-Powered CX and Communication API Solutions
8x8, Inc. reported robust demand and adoption for its AI-powered Customer Experience (CX) and communication API solutions in Q4 FY26. The company saw significant growth in AI self-service interactions, with its Intelligent Customer Assistant more than doubling year-over-year and 8x8 Engage customer adoption increasing over 300%. Communication API interactions, especially messaging, surged by 218%, indicating a strong market response to their unified platform approach.
8x8 Inc stock (US2829141009): earnings update and cloud communications outlook
8x8 Inc, a cloud communications provider, recently reported its quarterly results for Q4 and the full fiscal year 2025, highlighting its focus on profitable growth within the competitive UCaaS and contact center market. The company emphasized revenue trends, subscription dynamics, and operational efficiency, aiming to balance growth with profitability. Investors are watching 8x8's integration of unified communications and contact center solutions and its long-term positioning in the business communications sector.
8x8 (EGHT) Q1 Earnings Report Preview: What To Look For
8x8 (EGHT) is set to release its Q1 earnings report this Tuesday after market close. The company had a strong previous quarter, beating revenue and EBITDA estimates. This quarter, analysts expect a 2.3% year-on-year revenue growth, a turnaround from a decline in the same period last year, with most analysts maintaining their estimates.
Tech Stock Sell-Off: Upland, GitLab, Wix, 8x8, C3.ai Drop on April CPI Data - News and Statistics
A broad sell-off hit several technology and software stocks, including Upland, GitLab, Wix, 8x8, and C3.ai, on May 17, 2026. This decline followed the release of the April Consumer Price Index report, which showed an annual inflation rate of 3.8%, exceeding economists' expectations. The higher-than-forecast inflation dampened hopes for imminent interest rate cuts by the Federal Reserve, leading investors to reassess valuations in growth-oriented sectors like technology.
8x8 (DB:EGT) - Stock Analysis
This article provides a stock analysis of 8x8, Inc. (DB:EGT), highlighting its market performance, financial health, and recent company announcements. The company is currently overvalued by 2.1% according to analyst price targets, despite its earnings growing 40.3% per year over the past five years. Recent news focuses on 8x8's expansion of AI-powered solutions across its CX platform, including new AI Studio capabilities, platform updates for analytics and authentication, and retail-specific unified communication offerings in the UK.
Upland Software, GitLab, Wix, 8x8, and C3.ai Shares Plummet, What You Need To Know
Shares of Upland Software, GitLab, Wix, 8x8, and C3.ai experienced significant drops after a "hotter than expected" Consumer Price Index (CPI) report indicated persistently high inflation. This data dampens expectations for Federal Reserve interest rate cuts, negatively impacting growth-oriented technology and software sectors. The article details the specific percentage drops for each company and provides a deeper look into GitLab's recent volatility and year-to-date performance.
8×8 AI Studio Adds OpenAI’s GPT Realtime 2 to Support Production Voice Agents
8x8, Inc. has integrated OpenAI’s GPT Realtime 2 into its AI Studio, enhancing the reliability and accuracy of production voice agents for customer interactions. This update provides GPT-5-class reasoning and a larger context window, allowing AI agents to manage complex conversations and multi-step requests more effectively. The new features also include improved transcription with Realtime-Whisper and control over AI agent reasoning effort.
Guidewire Software, 8x8, DoubleVerify, Five9, and RingCentral Shares Skyrocket, What You Need To Know
Shares of Guidewire Software, 8x8, DoubleVerify, Five9, and RingCentral surged after President Trump's state visit to Beijing improved market sentiment regarding US-China trade relations, benefiting the software sector. Positive reports from Figma and ServiceNow regarding AI integration and monetization further boosted investor confidence. Despite recent volatility, these gains underscore a renewed optimism for enterprise software companies.
8x8 Inc - Common stock (NQ: EGHT)
This article provides recent news headlines concerning 8x8 Inc. (EGHT) stock, detailing its performance and analyst insights. Key updates include the company's strong Q3 earnings report in November 2024, which exceeded analyst expectations for EBITDA despite a slight year-over-year revenue decrease. The collection of headlines also covers various stock movements and analyst ratings from June 2024 through November 2024.
Business voice agents get 8x8 boost with OpenAI's new GPT Realtime 2
8x8, Inc. has integrated OpenAI's GPT Realtime 2 into its 8x8 AI Studio, enhancing the reliability and accuracy of live voice agents for customer interactions. This update provides GPT-5-class reasoning, a 128K context window, and improved transcription through Realtime-Whisper, enabling voice agents to handle complex conversations more effectively. Businesses can now optimize their AI agents for speed or thoroughness, with existing agents continuing unchanged until customers opt into the new features.
Boston Partners reports 4.79% stake in 8x8 (EGHT) — 6.67M shares
Boston Partners has reported a 4.79% stake in 8x8 (EGHT), amounting to 6,674,315 shares of common stock. This disclosure was made in an amended Schedule 13G/A filing, indicating that Boston Partners holds sole voting and dispositive power over these shares. The filing specifies that this stake is less than 5% and was acquired for passive investment purposes, not to influence control of the issuer.
Is 8x8 (EGHT) Stock Undervalued Right Now?
This article analyzes 8x8 (EGHT) stock, suggesting it is currently undervalued based on Zacks' ranking system and value investing metrics. It highlights EGHT's Zacks Rank #1 (Strong Buy) and an "A" grade in Value, noting attractive PEG and P/B ratios compared to its industry. The company is positioned as an impressive value stock due to its strong earnings outlook and valuation figures.
8x8 AI Studio Adds OpenAI's GPT Realtime 2 to Support Production Voice Agents
8x8, Inc. has announced the integration of OpenAI's GPT Realtime 2 into its 8x8 AI Studio, aimed at enhancing the reliability and accuracy of live voice agents for customer interactions. This update provides GPT-5-class reasoning, a 128K context window for complex conversations, and improved transcription through Realtime-Whisper. The features are available now in early availability, allowing businesses to optimize voice agent performance for speed or thoroughness without disrupting existing agents.
8x8 (EGHT) Introduces OpenAI's GPT Realtime 2 in AI Studio
8x8 Inc. (EGHT) has integrated OpenAI's GPT Realtime 2 into its AI Studio, enhancing its contact-center-as-a-service and unified-communications-as-a-service offerings. This strategic move aims to improve customer engagement and operational efficiency, although the company's GF Score™ of 68, moderate financial strength, and recent insider selling suggest investors should proceed with caution. The stock's price-to-sales ratio indicates it may be undervalued relative to its revenue generation capabilities.
8x8 Inc stock (US2829141009): Adds OpenAI GPT Realtime 2 to AI Studio
8x8 Inc has integrated OpenAI's GPT Realtime 2 into its AI Studio platform to enhance voice agents for customer experience solutions, as announced on May 14, 2026. This development aims to improve real-time communication capabilities within its cloud platform. The company's stock traded at $2.44 USD on May 13, 2026, after falling 1.61%.
8x8 AI Studio Adds OpenAI's GPT Realtime 2 to Support Production Voice Agents
8x8, Inc. has integrated OpenAI's GPT Realtime 2 into its 8x8 AI Studio to enhance the reliability and accuracy of live voice agents for customer interactions. This update provides GPT-5-class reasoning and improved transcription capabilities, allowing AI agents to handle more complex conversations and multi-step requests with greater precision. Existing agents will continue on their current models until customers opt in, ensuring a seamless transition and offering optimized performance for critical customer service functions.
Number of shareholders of 8x8 Inc – NASDAQ:EGHT
This article focuses on 8x8 Inc (NASDAQ:EGHT) and its shareholder data. It presents a simple table structure for displaying the number of shareholders over different periods, including value, change, and percentage change. The content appears to be a data-driven page from a financial platform, showing placeholder information about 8x8 Inc's financials within a larger market context.
8X8 unveils AI solutions to streamline customer experience at CCW UK
8X8 is showcasing its latest AI-powered solutions at CCW UK to help organizations unify their customer experience and empower support agents. The company aims to move businesses from theoretical discussions to practical execution in CX unification. These efforts follow recent recognition, including a high Gartner Peer Insights rating for its UCaaS solutions and a shortlisting for the Technology Reseller Awards in the UK.
8x8 releases platform updates targeting CX operational gaps By Investing.com
8x8, Inc. has announced significant platform updates to its 8x8 Platform for CX, aiming to address operational gaps in AI deployment, queue monitoring, customer authentication, and CRM integration. These updates include new tools like 8x8 AI Studio for building AI agents, an Integration SDK for CRM integrations, and advanced analytics for real-time visibility. The company's shares have seen a substantial increase, and they also recently partnered with Synthflow AI for AI agent integration and announced the upcoming resignation of their Chief Accounting Officer.
8x8 Releases 6 Platform for CX Updates Aimed at Closing Operational Gaps
8x8 has released six new updates to its Platform for CX, focusing on improving AI deployment, real-time analytics, mobile authentication, and CRM integration. These enhancements aim to address common operational challenges faced by contact centers, such as AI integration bottlenecks, queue monitoring gaps, and customer login friction. The company emphasizes that these features are designed to be deployed without additional infrastructure or third-party vendors, directly responding to customer pain points.
96 percent of 8X8 customers would recommend UCaaS solution after strong Peer Insights rating
8x8 received a strong rating of 4.7 out of 5 in the December 2025 Gartner Peer Insights Voice of the Customer for UCaaS,
8x8 targets login drop-off and queue blind spots with new CX tools
8x8, Inc. has introduced significant updates to its 8x8 Platform for CX, aiming to address common operational challenges such as stalled AI deployments, limited IT visibility into call queues, customer login abandonment, and restricted CRM integrations. These enhancements include the 8x8 AI Studio for simplified AI agent development, the 8x8 Integration SDK for flexible CRM integration, new analytics dashboards for real-time queue visibility, and 8x8 Silent Mobile Authentication to reduce login friction and enhance security. The company emphasizes that these new capabilities are designed to meet direct customer needs and improve efficiency for frontline and back-office teams.
Small-Cap Stocks to Sell and Watch: 8x8, Universal Logistics, Boot Barn Analysis | May 2026 - News and Statistics
StockStory, an analytical firm focusing on long-term small-cap winners, suggests selling shares of 8x8 (EGHT) and Universal Logistics (ULH) due to issues like stagnant billing growth and revenue decline, respectively. Conversely, the firm recommends watching Boot Barn (BOOT) given its aggressive store rollout strategy and strong same-store sales growth. Small-cap stocks are noted for potential mispricings and the challenge of expanding competitive moats.
8X8 warns lack of team visibility increases customer experience risk for companies
8X8 warns that a lack of visibility and communication among distributed teams poses a significant customer experience risk for companies. The company emphasizes that frontline teams often lack crucial context from support teams, leading to misalignment. 8X8 is addressing this issue by showcasing contact center and CX technologies and introducing native AI tools to automate CRM updates for faster resolution and reduced agent workload.
8x8 Earns Five Stevie Awards Across Customer Service, Management, and Technology
8x8, Inc. has been awarded five Stevie Awards in The 24th Annual American Business Awards, including two Gold Stevies for Customer Service Team of the Year and Achievement in Management. These awards highlight 8x8's consistent focus on exceptional customer experience and leadership, with recognition spanning team performance, individual leadership, and technology. The company has now received 21 Stevie Awards in the past three years.
8x8 Launches Retail Nationwide in the UK to Close the Communication Gap Costing Stores Sales
8x8 Inc. has launched "Retail Nationwide" in the UK, a unified communications platform specifically designed for mobile retail workers, addressing the common issue of communication tools being ill-suited for store environments. This new offering aims to standardize configurations across multiple locations and enables calls to ring across all connected devices, improving responsiveness and reducing IT complexities. Additionally, 8x8 is showcasing other retail-focused solutions like Aftersale Assist and Sales Assist, which leverage AI to enhance customer satisfaction, engagement, and operational efficiency for retailers.
UC and contact centre momentum earns 8X8 key industry recognition
8x8 has been shortlisted for the Technology Reseller Awards in the UC and Contact Centre Vendor of the Year category, attributing this recognition to product enhancements, improved channel partner support, and UK market expansion. The company plans to showcase new customer experience technology at Channel Expo and has introduced native AI features to automate CRM updates, aiming to reduce agent workload. These initiatives highlight 8x8's commitment to advancing its product capabilities and service efficiency in the competitive communications and contact center industry.
Vanguard Portfolio Management builds 5.36% stake in 8x8 (NYSE: EGHT)
Vanguard Portfolio Management has disclosed a beneficial ownership of 7,480,632 shares of 8x8 Common Stock, representing a 5.36% stake in the company. This disclosure was made via a Schedule 13G filing, indicating a passive investment. The filing details show Vanguard has sole dispositive power over all shares and sole voting power for 342,418 shares, encompassing holdings across various affiliated Vanguard entities and client accounts.
8x8 Virtual Contact Center Enables Outreach Process Partners to Quickly Power-up Federal Drinking-Wa
Outreach Process Partners (OPP) successfully implemented 8x8's cloud-based Virtual Contact Center to rapidly establish the EPA's Safe Drinking Water Hotline within eight weeks. The solution facilitated enhanced responsiveness to callers and cost savings for the EPA, including the ability to offer services in Spanish and 24-hour voicemail accessibility. Consultant Heather Donnelly credited 8x8's responsiveness and JumpStart program for enabling the quick and efficient deployment of the hotline.
Software Sector Analysis: Buy Palantir, Avoid Zoom and 8x8 Amid 21.5% Decline - News and Statistics
The software industry has seen a substantial 21.5% decline over the past six months, contrasting sharply with the S&P 500's 4.8% gain. StockStory recommends Palantir Technologies as a buy due to its strong potential for market-beating returns. Conversely, Zoom Video Communications and 8x8 are identified as stocks to avoid, citing concerns such as sluggish growth, pricing pressures, and customer churn.
8X8 earns 4.7 out of 5 rating in Gartner Peer Insights as 96 percent recommend UCaaS
8X8 has received a strong customer rating of 4.7 out of 5 from 25 reviews on Gartner Peer Insights Voice of the Customer for UCaaS, with 96% recommending their services. This positive feedback highlights market confidence in the company's offerings and its ongoing commitment to innovation. The report underscores the success of 8X8's customer experience initiatives and leadership within the enterprise communications sector.
8x8 Launches Retail Nationwide in the UK to Close the Communication Gap Costing Stores Sales
8x8, Inc. has introduced "Retail Nationwide" in the UK, a unified communications solution specifically designed for mobile retail workers. This new offering aims to bridge the communication gap in stores, which often use systems built for desk-based employees, leading to missed calls and operational inefficiencies. Retail Nationwide will be showcased at the Retail Technology Show 2026 and includes features like shared device licensing and consistent configuration across multiple store locations, along with other retail-focused solutions such as Aftersale Assist and Sales Assist.
Synthflow AI and 8x8 Enter Strategic Partnership to Deliver Next-Generation Agentic AI
Synthflow AI and 8x8, Inc. have announced a strategic partnership to integrate Synthflow's next-generation AI agents into the 8x8 Contact Center. This collaboration aims to automate customer self-service and enhance agent support across various communication channels, helping businesses improve customer satisfaction and reduce operational costs. The partnership also includes future plans for 8x8 and its partners to resell Synthflow and offer the platform to small and medium businesses.
Synthflow AI and 8x8 Enter Strategic Partnership to Deliver Next-Generation Agentic AI
Synthflow AI and 8x8, Inc. have announced a strategic partnership to integrate Synthflow's next-generation AI agents into the 8x8 Contact Center. This collaboration aims to automate self-service and enhance agent support across various communication channels, helping businesses improve customer satisfaction and reduce operational costs. The partnership also includes future plans for 8x8 to resell Synthflow directly and offer it to small and medium businesses.
8x8 Shares Rise Amid Partnership With Synthflow AI
8x8 (EGHT) shares increased following the announcement of a partnership with Synthflow AI. This collaboration aims to develop AI-powered voice agents for contact centers, enhancing customer experience and operational efficiency for businesses. The partnership leverages 8x8's communications platform with Synthflow AI's conversational AI technology.
Synthflow AI partners with 8x8 to integrate AI agents
Synthflow AI has partnered with 8x8, Inc. to integrate its AI agent platform into 8x8's contact center operations, aiming to automate customer service and reduce operational costs. The collaboration will allow businesses to set up AI answering assistants across multiple channels and languages without developer support. Following the announcement, 8x8's stock surged 16% as it continues to expand its offerings in the voice AI market, which is projected to reach $54 billion by 2033.
New 8x8-Synthflow AI aims to cut missed calls and support agents
8x8, Inc. and Synthflow AI have announced a strategic partnership to integrate Synthflow's next-generation AI agents into the 8x8 Contact Center. This collaboration aims to automate customer conversations, improve self-service, and enhance agent support across various communication channels. The partnership is expected to help businesses reduce missed calls, convert more leads, boost customer satisfaction (CSAT) scores, and lower operational costs.
Synthflow AI and 8x8 Enter Strategic Partnership to Deliver Next-Generation Agentic AI
Synthflow AI, an enterprise AI agent platform, has formed a strategic partnership with 8x8, Inc. (NASDAQ: EGHT), a global business communications platform provider. This collaboration aims to integrate Synthflow's next-generation AI agents into 8x8 Contact Center, automating self-service and enhancing agent support across various channels. The partnership seeks to improve customer satisfaction, reduce operational costs, and capitalize on the growing global voice AI market.
Synthflow AI and 8x8 Enter Strategic Partnership to Deliver Next-Generation Agentic AI
Synthflow AI, an enterprise AI agent platform, has partnered with 8x8, Inc. to integrate its next-generation AI agents into 8x8 Contact Center solutions. This collaboration aims to automate self-service and enhance agent support across various channels, helping businesses improve customer satisfaction, convert more leads, and reduce operational costs. The partnership also includes future plans for 8x8 and its partners to resell Synthflow and offer the platform to small and medium businesses.
8X8 launches AI Studio in early availability with customer use cases live
8X8 has announced the early availability of its new AI Studio, with early customers already utilizing the platform in production. The AI Studio aims to simplify the integration of artificial intelligence into communication solutions for businesses, enabling them to leverage new AI-powered applications. This early traction indicates a growing demand for advanced, customizable AI capabilities within enterprise communications.
8×8 Brings Agentic AI Natively to the 8×8 Platform for CX
8x8 has introduced 8x8 AI Studio, a native AI development environment for its CX platform, allowing non-technical teams to build and deploy AI agents using natural language. This solution aims to overcome common obstacles in AI deployment, such as specialized developer requirements and lengthy integration processes, by embedding AI directly into the existing infrastructure. Currently in early availability, 8x8 AI Studio supports various operational use cases including inbound coverage, proactive outbound engagement, sales qualification, internal support, and employee productivity.
8x8, Inc. Schedules Fourth Quarter and Fiscal Year 2026 Earnings Release and Conference Call
8x8, Inc. (NASDAQ: EGHT) will release its financial results for the fourth fiscal quarter and fiscal year ended March 31, 2026, after the market closes on Tuesday, May 19, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time to discuss these results. Interested parties can register for the live call or access a webcast via the company's investor relations page.
